Senior Field Representative, Support CIP at ManpowerGroup in Fenton, Missouri

Job Description:

 This role requires a technical and customer-service oriented individual to service, train, and support customers on Ricoh's business solutions. You will also be responsible for new business development and other tasks as assigned.

Responsibilities:

• Technical: Configure, install, troubleshoot, network, maintain, and train customers on Ricoh equipment.
• Customer Service: Build relationships, understand customer needs, and promote Ricoh's offerings.
• Manage Workload: Manage your time, prioritize tasks, and effectively handle customer calls.
• Administrative: Complete administrative tasks, maintain records, and track your time and activity.
• Results: Achieve assigned quotas, participate in sales programs, and perform other duties as assigned.

Qualifications:

• High school diploma (desired: experience with computers, electronics, mechanics, basic networking, and printing software)
• Valid driver's license and minimum auto insurance coverage
• Meet Ricoh's certification requirements for the specific role
• Excellent communication, interpersonal, and organizational skills
• Proficient in Microsoft Office Suite and comfortable using technology
• Goal-oriented, self-motivated, and committed to learning

About Ricoh:

Ricoh is a leading provider of integrated solutions that connect people and technology. They offer a variety of services and technologies to help businesses improve their workflows and achieve success. Ricoh is a passionate and purpose-driven company that invests in its employees and offers a comprehensive benefits package.