Northwest Pipe Company is the nation’s leading manufacturer of water infrastructure products and with over 50 years of experience, we’re just getting started! Our business is growing, and we’re looking for great people to grow with us. We’re immediately seeking a Administrative Assistant II, Dispatch to join our Northwest Pipe team in Houston, TX.
We Offer:
Medical, Dental, Vision, Life, AD&D Insurance
Paid Vacation, Holidays, and Sick Time
401k Retirement Savings Plan with Employer Match
Bonus Potential (2x per year)
Up to $5,000 per year Tuition Reimbursement
Employee Assistance Program (EAP)
Opportunities for Career Advancement
Values-Driven Culture Committed to Diversity, Inclusion, and Safety
Our Values:
Accountability is evident when we do what we say we are going to do and people accept responsibility for their actions. We do not point fingers and blame others. We own our actions.
Commitment is not only promising to do something, but actually investing in the necessary effort and actions to make it happen.
Teamwork is essential for competing in a challenging and constantly changing business environment. Working together across all job functions is critical to achieving our success.
ABOUT THE JOB:
The Dispatch Administrative Assistant will have experience in providing administrative support, knowledge of DOT regulations, be proficient in data entry and computer literacy, and possess excellent customer service and communication skills.
The Dispatch Administrative Assistant will also be responsible for ensuring the Will Call desk is professionally maintained daily as well as assisting in various office tasks for the department including but not limited to: assistance in sales processes, PR/POs processing, answering phones, data entry, scanning and uploading DOT files.
ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:
Create, track and follow through purchase requisitions and purchase orders for the department in SAP
Assist in processing billing for the department including matching invoices to ensure data accuracy between quotes, bill of ladings and sales orders
Assist in maintaining DOT regulated documents and qualifications for all NWP DOT drivers
Assist in monitoring and coordinating dispatch emails
Assist with updating the fleet monitoring system.
Receive will call orders in person, via email and phone
Process will call requests, returns, orders and payments in a timely fashion
Ensure that merchandise received is in accordance with purchase order specifications
Respond to inquiries regarding products and inventories and follow-up on pending orders
Prioritize and perform daily workload assigned by Supervisor
Support the dispatch department as needed
Perform general clerical task and other relevant duties as assigned by the needs of the business
Deliver exceptional customer service
Uphold the company standard following the company principles of Accountability, Commitment and Teamwork
Regular, reliable and predictable attendance is necessary in order to perform the essential functions of this position.
KNOWLEDGE, SKILLS, ABILITIES:
Strong administrative skills
Self-motivated, enthusiastic team player who excels in a fast-paced environment
Excellent and effective communication skills
Strong customer service orientation and excellent work ethic
Ability to quickly process information and make decisions
Excellent time-management skills with the ability to multitask
Highly organized and detail-oriented
Ability to work well under pressure in a fast-paced environment
EDUCATION/EXPERIENCE:
High School diploma or general education degree (GED)
2-3 years’ experience supporting Dispatch/Logistics departments with all aspects of DOT compliance and regulations.
SAP Experience Recommended
Bilingual in English/Spanish is required
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Our organization maintains a drug-free workplace. Except where prohibited by state law, all offers of employment are conditioned upon successful passing of a drug test and background check. Northwest Pipe Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. Northwest Pipe Company reserves the right to close the position, with or without notice, if a qualified candidate is identified prior to the close date.