Zirtual is a work-life balanced company that offers clients experienced, educated remote executive assistants for their personal and professional needs. Our US-based Virtual Assistants (VA) strive to meet and exceed client needs and expectations.
The Virtual Assistant is a vital member of Zirtual. The VA is the main point of contact with clients and will work independently with the clients. The VA will receive support from their assigned Account Supervisor, who will assist the VA & client relationship with plan modifications, questions, feedback on quality, delegation issues, and more.
The VA will provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The VA is responsible for being the main point of contact for their assigned clients, and being familiar with each client's needs and preferences. The VA must have consistent and proactive communication with clients and the Account Supervisors. Virtual Assistants are expected to be available for clients during business hours as agreed upon with each client, but around-the-clock availability is not expected. Virtual Assistants send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success.
Essential Duties And Responsibilities
Desired Skills and Attributes:
Clear, precise, proactive, and professional written and verbal communication skills
Ability to organize and effectively prioritize tasks
Ability to multi-task with various programs and learn new programs as required
Ability to commit to a minimum of one year with Zirtual
Must have meticulous attention to detail, along with the ability to comprehend difficult tasks
Capable of responding to stress in a fast-paced environment
Strong interpersonal skills and ability to quickly develop working relationships
Affable and enthusiastic attitude toward teamwork
Internet/Web and computer-savvy
Qualifications:
Associate's Degree, Bachelor's Degree, or a minimum of 5 years experience as an Executive Assistant to C-level executives
Minimum of 4 years of administrative experience
Preferred experience working with C-level executives
Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office
Proficiency with a task management program such as Trello or Asana
Preferred experience with a communication program such as Slack
Preferred experience with a CRM platform such as SalesForce, Hubspot, or Zoho
Preferred experience with an expense reporting program such as Quickbooks or Expensify
Preferred experience with a travel management program such as Concur
Preferred experience with a social media management program such as Hootsuite and Wordpress
Preferred experience with AI tools
Reliable Internet connection, computer, and phone
Typing ability of at least 50 WPM with accuracy
Available during business hours PST or EST Monday-Friday, unless otherwise agreed in writing with each client
Requirements
At least 4-5 years experience in a closing sales role
Demonstrated experience consistently meeting and exceeding quota
Experience managing the sales cycle across Hubspot or other CRMs
Hard-working and persistent, ensuring delivery of great and measurable results
Experience collaborating using remote tools like Slack/Zoom/Google Calendar
Ability to work independently and take initiative
Positive attitude and curious, consultative nature
Excellent communication skills
Benefits Compensation
You will be compensated as a 1099 independent contractor. VA's are paid 47% of their client's monthly plans with monthly pay averaging $1500-$3800 per month depending on the client mix. After 6 months of tenure, VA's revenue split can increase to 50%