Facilitates the flow of patients through the emergency care system, ensuring timely evaluation according to the health care needs of the patients.
Demonstrates knowledge and skills in the care of the emergency department patient under the direction of the Team Lead/Charge Nurse. Considers principles of emergency care while assisting the RN to formulate an appropriate plan of care for the patient.
Documentation is consistent, complete, thorough and legible.
Patient care is administered based on Hospital and Departmental specific standards of care and practice.
Involves the patient and/or significant other(s) in the patient's care. Education/instruction are provided specific to the patient's health care needs and age requirements.
Physician orders are carried out accurately in providing direct patient care within scope of practice. Assures that other departments are notified of orders and services are needed.
Licensed Paramedics and LPN may: administer ACLS drugs, SQ/IM and oral medications upon order of the physician or by ED protocol with the exception of administering: IV cardiac drips, thrombolytics, blood products, antibiotics or insulin.
May assist with code blue situation and traumas upon request of charge nurse or ED provider.
Notifies the RN/Team Lead and/or physician of changes of patient status as appropriate.
Considers age-related factors/limitations in the education of patients. Applies knowledge and principles of age-related factors appropriately in teaching situations.
Ensures patient's right to privacy and confidentiality.
Assumes responsibility for the care of assigned patients. Patient care activities are organized and prioritized.
Contributes to the smooth functioning of the Unit by offering help to other staff members. Assists with patient care functions beyond those assigned within the Paramedic scope of practice.
Provides accurate and pertinent patient information reports to the RN and/or Team Lead, and to the oncoming shift to ensure continuity of care.
Performs Unit-specific responsibilities such as crash cart checks and cleaning of equipment and work areas
Performs venipuncture, lab draws, initiates an IV line, completes care interventions once competence has been determined.
Prepares patients for surgical and other invasive procedures.
Maintains competencies required by Hospital, Unit and position.
Maintains safe, effective working knowledge of equipment.
Maintains a working knowledge of the crash cart, emergency equipment and code procedures.
Performs basic life support (CPR) when necessary.
Takes into consideration the spiritual, psycho-social, cultural and religious preferences of the patient and family when participating in care.
Demonstrate understanding of and compliance to all safety protocols and procedures.
Organizes and maintains cleanliness of patient rooms and work environment.
COMMUNICATION AND INTERPERSONAL EXPECTATIONS:
Demonstrates communication skills necessary to interact with persons of varying age and/or cultures.
Answers telephone as assigned, routes calls or takes messages appropriately.
Supports the Mission and Philosophy of the hospital and the Department.
Demonstrates an understanding and application of hospital policies.
Respects confidentiality.
Utilizes chain of command appropriately to resolve issues.
Promotes an environment in which the patient care team can work cooperatively toward objectives.
Uses verbal, nonverbal, and written communication skills, which reflect professional nursing standards; communicates effectively with co-workers, medical staff, and ancillary departments.
Demonstrates a high level of mental and emotional tolerance, even temperament, tact, sensitivity, sound judgment, and a professional attitude when relating with patients and families.
Communicates appropriately, positively, and clearly to physicians, staff, and management.
Consults other departments as appropriate to provide and collaborate in patient care and performance improvement activities.
Demonstrates the ability to be flexible, organized and function well under stressful situations.
Reports to work on time and as scheduled, completes work within designated time.
QUALITY IMPROVEMENT / LEGAL COMPLIANCE:
Quality Improvement
Participates in hospital quality activities as required.
Participates in department quality activities as required.
The employee will adhere to organizational/-departmental customer service standards.
Demonstrates understanding of Legal Compliance issues and their responsibilities for same.
Participates in yearly legal compliance training.
Explains departmental chain of command.
Explains purpose of Legal Compliance Hotline and utilizes if indicated.
Participates in departmental Legal Compliance plan.
Attend Orientation/Re-Orientation.
Completed Annual Department Competencies.
Recognizes and responds appropriately to ethical dilemmas; confers with appropriate resource personnel when making ethical decisions.
PROFESSIONAL DEVELOPMENT:
Promotes positive public relations for the department and the hospital.
Presents self in a professional manner; assists in community service programs as requested.
Adheres to dress code, appearance is neat and clean.
Wears ID badge while on duty, with name and face visible.
Comes to work on time and completes work within designated timeframes.
Maintains standards of professional society procedures and ethical behavior.
Works at maintaining a good rapport and a cooperative working relationship with physicians, departments, and staff.
Effectively communicates to personnel and encourages interactive departmental meetings and discussion.
Attends required department meetings, in-services and educational programs.
Attends a minimum of 50% of staff meetings.
Attends a minimum of 50% of all in services.
Follows up to read or find information on missed meetings and in services.
Completes annual education within one month of EOD.
Provides education to staff on performance improvement. Ability to plan and organize orientation and in-service training for unit staff members. Participates in guidance and educational programs.
Completes annual review of mandatory requirements within one month from employment date.