Electronic Banking Specialist at Alliance Bank in Francesville, Indiana

Job Description:

Summary
Responsible for the implementation, promotion and maintenance of all electronic banking products. Provides quality support to clients and staff.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Implement, promote and maintain Digital Banking products such as Bill Pay, Apps, Online Statements, Mobile Deposit, P2PImplement, promote and maintain Debit Card and Visa Programs such as EFT Error Resolution, Mobile Wallets, 3DSecure, Card@OnceProvide back office and client support for Cash Management products such as ACH Origination, Remote Deposit Capture, Merchant Card ServicesMaintain Alliance Bank web siteMaintain Voice Response systemBalance ATM daily processing and maintain ATMsAssist clients with inquiries regarding electronic banking productsTroubleshoot issues with electronic banking productsPromote the banks products and servicesStrive to meet/exceed established Department and individual goals while taking ownership of achieving those goalsContribute to a positive working environment that facilitates exceptional service and employee engagementParticipate in volunteer activitiesEnsure continuous training and development for selfFollow policies and procedures to protect the bank from risk and exposure
Competencies
Alliance Bank core values: Can Do Attitude, Growth Mindset, Caring Actions, Reliable, Team FirstCommunication SkillsOrganizational SkillsAttention to DetailCustomer Service and Interpersonal SkillsComposureProficient with Microsoft Office and common Internet Browsers
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment & Physical Demands
This job operates in a clerical office setting and routinely uses standard office equipment. This position requires manual dexterity and the ability to lift, bend, or stand as necessary.
Position Type/Expected Hours of Work
This is a full-time position. The full-time employee must work 35-40 hours per week average to maintain full-time status.
Education and Experience
High school diploma or equivalent required2 years related experience preferred
AAP/EEO Statement
Alliance Bank is an Equal Employment Opportunity Employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.