Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.
As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.
Logistics Business Management will be to engage with clients to manage our solutions and services, drive business development activities including developing and managing project partner programs for resellers, and assist with implementing programs for other business partners. Also, this lead will oversee daily operation activities, manage and plan both domestic and international transportation to meet customer's satisfaction and oversee overall daily operations for all warehouses to successfully deliver results, especially customer service and finance activities.
To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html
Responsibilities:
Direct and Provide leadership and implements short-range plans and identify goals and objectives to meet the business mission and strategic plans
Provides leadership to warehouse management by implementing short range plans and identifying goals and objectives to meet the plant's mission, and strategic plans
Manages various functions related to Inbound/Outbound, air/ocean transportation, local distribution, drayage, logistics and warehouse management
Manage various functions related to air/ocean transportation, local distribution, drayage, logistics, and warehouse management
Ensure operational best practices with customer requirements and company guidelines
Utilize Standard Operating Procedures to resolve and correct problems.
Report and conduct thorough investigations for any service failures, accidents misconduct, security issues, or claims to the concerned Dept. for immediate support and/or response
Produce reports and statistics on a daily, weekly, and monthly basis briefing company leaders on the issues for that particular day
Conduct daily status meetings with the management team to review the prior day's performance and to develop an action plan for the current day
Increase the overall productivity by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities
Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
Manage branch end-to-end employee process with HR: recruiting, retaining, managing performance evaluations and compensation planning working closely with HR business partner (goal setting, promotions, succession planning, and compensation planning)
Develop high-performing work teams to effectively meet the changing needs of the business by
Support motivating, organizing, and encouraging teamwork within the workforce to ensure set productivity targets are met
Monitor the operation status of the entire business to increase the level of operation, and secure profit and loss to ensure business continuity
Work with the sales team by engaging with clients to sell our solutions and services, including assisting with implementing programs for our customers
Maintain and keep the good business relationships proposing efficient work processes to the key client
Internal and external reporting with SDS HQ in Korea
Forecast and manage yearly/monthly revenue and net income
Requirements
Bachelor's Degree in business-related field, logistics or Supply Chain required
13+ years of Logistics management experience required
5+ years of experience as a logistics manager with a proven record of leadership and performance required
Strong understanding of the transportation in Domestic and International Freight and warehouse operations with Supply Chain Knowledge required
Great interpersonal skills, with the ability to communicate openly and effectively
Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
Strong cross-functional teamwork, collaboration, interpersonal, written, and verbal skills
Experience with Logistics Cost Analysis, understanding the contents of logistics costs incurred in air/sea transportation, and identify trends and appropriate market price
Experience with finding the optimal route with various transport modes and multimodal transport and setup for transport
Experience in leading a group of team members with effective leadership
Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
Excellent presentation, communication, and organizational skills
Experience with marketing programs and campaigns
Excellent problem-solving skills
Detail oriented with the ability to multi-task
Proficient with Outlook, Microsoft Office applications such as Excel, PowerPoint, Word
TMS and WMS system experience preferred
Ability to travel up to 30% in the US
Bilingual Korean preferred
Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees:
Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America supports your professional development and growth in your future career. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.