Our client is seeking a dynamic Senior Implementation Engineer to spearhead the deployment of software solutions across multiple store locations. This role entails collaborating with third-party vendors and internal teams to ensure seamless integration and functionality of QSR (Point of Sale) and Kiosk systems. The Senior Implementation Engineer will play a pivotal role in managing a team of engineers and driving successful software rollouts on an international scale.
Key Responsibilities:
Led the implementation of QSR and Kiosk software solutions across multiple store locations.
Collaborate with third-party vendors to coordinate software integrations and resolve technical issues.
Manage and mentor a team of 3-4 engineers throughout the implementation process.
Ensure adherence to project timelines and quality standards.
Provide technical expertise and support to internal stakeholders during software deployments.
Identify opportunities for process improvements and optimization of implementation strategies.
Requirements:
5-7+ years of proven experience as an Implementation Engineer, preferably in a retail or hospitality environment.
Demonstrated expertise in implementing QSR and Kiosk software solutions.
Proficiency in managing third-party vendor relationships and negotiating contracts.
Strong leadership skills with experience in managing and motivating a team of engineers.
Excellent communication and interpersonal abilities.
Ability to thrive in a fast-paced, dynamic environment and effectively prioritize tasks.
Bachelor's degree in Computer Science, Engineering, or related field (preferred).