Regional Capital and Contract Support Manager, ENT - Remote at Medtronic in Jacksonville, Florida

Job Description:

Careers that Change Lives

Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

The Ear, Nose, and Throat Operating Unit is a global leader and trusted partner for innovative ENT solutions that improve patient access, outcomes, and customer satisfaction. We partner with the ENT community to understand the needs of customers and patients, delivering solutions that improve lives as we embody a culture of accountability and trust. Over the past 20 years, we have become the global market leader in three key segments - image-guided surgery, intraoperative nerve monitoring, and powered surgical instruments. We continue to launch valuable ENT solutions in these areas as well as tissue health and balloon sinus dilation.

Click here to learn more about products.

A Day in the Life

In this exciting role as a Capital & Contract Support Manager, you will be responsible for an inside field support team with primary responsibility to drive capital and service revenue for ENT. This role reports to the Director of Contracting and Pricing for ENT and directs the work of a team of 6 individual contributors. This is a remote role with a team that works remotely. However, engagement is expected to be very high with the sales field and field leaders. As a leader of this team, you will be expected to focus on continued process improvement, relationship building, increasing revenue opportunities, mentoring, and coaching new reps on the sales process. This is an exciting role with an opportunity to make a difference to ENT's bottom line.

Responsibilities may include the following and other duties may be assigned:

• Responsible for collaborating with the regional directors to develop and execute capital and service strategies.
• Provide the sales organization with the information, content, expertise, and tools to help salespeople sell more effectively.
• Optimizes customer interactions to build pipelines, relationships, and opportunities, and improve communications.
• Requires knowledge and proficiencies in buyer behavior and go to market process to create continuous training opportunities through various methods.
• Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts.
• Uses sales metrics to identify and quantify effective sales strategies.
• Continually evaluates and deploys new and improved deployment methods.
• Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

To learn more about Inclusion & Diversity at Medtronic Click Here

Must Have: Minimum Requirements

• Bachelor's Degree with a minimum of 5 years of relevant experience; or
• Advanced Degree with a minimum of 3 years of relevant and leadership experience

Nice to Have

• Successful medical sales record, preferably with ENT products
• Documented success in leading and motivating a team with quotas
• Experience with sales and personnel management functions
• Knowledge of ENT assigned product/therapy customer base
• Additional experience in marketing, training, technical services or related areas

* Preference will be given to local qualified candidates and candidates with Medtronic experience

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .

This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here .

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

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