POSITION OVERVIEW - **Mandatory in office 3 days a week. Would consider Cincinnati or NYC location.**
The Group Director, Client Partnership serves as business leader across a portfolio of Clients or a large, multi-year Client. They are accountable for establishing, maintaining and growing client relationships/business ensuring we're continuously delivering value. Group Directors are also responsible for leading a team of direct reports as well as leading the overall client vision within the agency. Intimately aware of the agency's entire suite of capabilities, our network partner's capabilities, and our market position to drive innovative solutions.
Key responsibilities
Business Lead for assigned client(s)
Establish, own and foster senior client relationships
Understand our client and prospect's business, brand and customer behaviors to develop winning strategies
Constantly tracks the market and competitive sets, on top of innovation, latest business trends and cultural happenings.
Responsible for overall client satisfaction and ensures the client is getting the best results from the entire agency team.
Responsible for Client growth/revenue and cross-disciplinary team leadership.
Develop and lead the execution of the vision and strategy for the assigned client/s
Lead annual account plan development and execution to deliver agreed growth/client satisfaction goals
Regularly and convincingly communicate agency value delivered to client's business to ensure strength of continued relationship
Identify, propose and close organic growth opportunities that impact our client's business
Financial management of the business (single client or portfolio of clients) including contract negotiations, annual and monthly revenue forecasting, and budget management
Develop and fosters strong, high-performing team including selective recruiting, coaching, regular feedback sessions and career development support
Champions sharing across teams and case study creation
Actively contributes to agency culture and Client Partnership capability development
Responsible for Client growth/revenue and cross-disciplinary team leadership.
Works with peers across disciplines to plan, staff, and manage scopes and engagements.
Key relationships
Team members
Discipline Leads
Client stakeholders
QUALIFICATIONS
Experience
15+ years of experience working at an agency
Strong digital marketing experience required, media a plus
Demonstrated strong leadership skills in managing relationships and setting the vision for the business and programs.
Success leading, managing and motivating a team
College Degree required
Skills
Strong relationship management skills
Strong financial management skills
Business-results focused
Analytic skills - ability to look at data, extract insights and present it simply
Strong oral and written communication skills
Strong presentation skills
Must be able to quickly embrace change and thrive in a fast-paced environment.
Natural collaborator
Highly developed influencing skills
Multi-tasker, thrives in fast paced environment, self-motivated, and able to set priorities for self and others
Resilience and ability to listen to the team to ensure collaboration and success
Curious, collaborative, positive and eager to drive work forward