With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.
Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.
Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience - and we need your help.
? How we lead
At 7-Eleven we are guided by our Leadership Principles.
Be Customer Obsessed
Be Courageous with Your Point of View
Challenge the Status Quo
Act Like an Entrepreneur
Have an "It Can Be Done" Attitude
Do the Right Thing
Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
Roles and Responsibilities:
30% Strategy & Planning
Looks across product teams and feature sets with a focus on alignment and dependencies
Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide that provide Last-Mile customers and associates with an unparalleled delivery experience.
Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners
Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
Creates epics to drive improvements to product vision, features and back end systems, and adjusts for new business models
Determines value to the business of anticipated product updates
Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings.
40% Delivery & Execution
Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals
Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
Establishes OKRs, defines learning agenda and key performance indicators (KPIs) to measure success/failure.
Provides regular updates to leadership regarding progress of products.
30% Team & Stakeholder
Provides leadership, mentoring and coaching to Product Managers
Attracts, retains and develops top talent to build a world class Product Management Team
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
Acts as a proponent of modern agile development practices
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps
Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
Guides more junior team members in strategy, alignment, analysis and execution tasks
Participates in and contributes to learning activities around modern agile design and development core practices (communities of practice).
Qualifications:
EDUCATION AND EXPERIENCE:
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 4+ years
YEARS OF MANAGEMENT EXPERIENCE: 4+ years
CERTIFICATIONS / LICENSES: NA
SPECIFIC KNOWLEDGE AND SKILLS:
Preferred Qualifications:
Bachelors Degree in Computer Science or Engineering
MBA or Masters degree
4-5 years of experience translating business strategy and analysis into consumer facing digital products
Minimum 6 years of experience in digital product management
Minimum 3 years of experience in digital eCommerce.