Technical Resource Support Administrator (Remote) at SOLV Energy, LLC in San Diego, California

Job Description:

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America.

Job Description Summary:
The Technical Resource Support Administrator will help with necessary administrative tasks needed for SOLV Energy's workorder and Ticket management system.

Job Description:

*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Position Responsibilities and Duties:

• Protect, store, organize, and maintain internal documents within SOLV Energy's internal filing software that is pertinent to the onboarding, offboarding, and contract to request code processes


• During the offboarding process, generate exports of equipment, inventory, and work order history information and coordinate with Dematic to provide data export information to facility owners


• Create, manage, and archive system users, including but not limited to; SOLV Energy personnel, facility owners, owner - reps, third-party engineers, facility operators and consultants


• Provide Tier 1 Support for any platform related support requests and questions through SOLV Energy's Ticketing system, including but not limited to; SOLV Energy Personnel, facility owners, owner - reps, third-party engineers, facility operators and consultants


• Management and quality control for inventory storerooms


• Onboarding of new sites into inventory


• Complete other responsibilities as assigned

• Maintain accurate and consistent data quality within internal documents


• Promote a culture of collaboration and knowledge sharing


• Timely response times to support requests and resolution


• A high standard of quality for the inventory systems


• Creating innovative ways to improve workflow and quality assurance

• 2+ years of Administrative experience within an IT or related organization


• Minimum of 2 years of PV solar industry experience preferred but not required.


• Ability to thrive and collaborate in a fast paced multi-disciplinary work environment


• Excellent verbal and written communication skills


• Proficient use of Microsoft office tools including but not limited to Word, Excel, Outlook, SharePoint.


• Experience using task management tools including but not limited to; MS Teams, Smartsheet, or others.

At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.

Benefits:

Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay.

Compensation Range:

$20.83 - $26.04

Pay Rate Type:

Hourly

#LI-Remote

If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.