Full-Time Contact Agent at DATCU in Corinth, Texas

Job Description:

DATCU is currently looking for Full-Time Contact Agents. If you are a friendly, customer-oriented individual with phone experience, this would be a great opportunity for you!

About DATCU:
DATCU was founded in 1936 and has been around for over 85 years! We are a not-for-profit financial institution that helps to make a difference in the community. We encourage our employees growth and hire from within. You will be provided with a positive work environment. We have also been named one of the best companies to work for in Texas!

Average Day on the Job:
As a Contact Agent, you will be interacting with our members via phone, chat, and email on a day to day basis. Processing account transfers, loan payments, and cashier’s checks. You will open and close accounts, assist members with account problems, and answer their questions. At the end of each day, you will balance your transactions and verify totals. The goal of this position is to ensure our members are promptly and professionally served.

Work From Home:
This position works in-office in Corinth, Texas for the first 90 days of employment. After 90 days, there is the potential to work from home on a hybrid schedule. In-office work is required on Mondays and Fridays. 

Work Schedule:
This position is a 40 hours per week, full-time, rotating Saturdays.
Monday-Friday, 8:45am - 5:15pm and Saturdays, 8:45am 12:15pm

Equal Opportunity Employer / Veterans / Disabled

Bilingual a plus.

Job Requirements:

• Excellent customer service skills


• High school diploma or GED certificate


• Phone/call center experience


• Great communication skills


• Computer skills