Provider Administrator Coordinator Spec at QTC Management, Inc. in San Antonio, Texas

Job Description:

This position will initially be on-site out of our San Antonio Corporate Office, with an ability to go hybrid once fully acclimated within the role. *Internals may be located near any of our corporate offices.

Hourly Rate: Level II : $19.13 - $21.26 (1-3 years); Level III: $23.04 - $25.00 (3-5 years); Level IV: $26.78 - $29.60 (5+ years) + up to 6% Bonus Eligibility

Do you have proven experience collaborating and working closely with providers? Do you have strong communication skills with an ability to negotiate? We are looking for two Provider Administrator Coordinators to add to our growing and dynamic Mobile Clinic Operations (MCO) team.

We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:  

• Competitive compensation and quarterly bonuses (annual for leaders)


• Tuition reimbursement


• A 100% company match of your pre- and post-tax contributions up to 5% of your salary, including immediate vesting of company contributions


• Generous paid time off (minimum of 14 days/year), as well as 10 paid holidays


• Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts


• An inclusive and ethical work place

In this rewarding role you will:

• Provide clinician administrative support to the Rural Health initiative


• Field incoming telephone calls; assist providers on the phone or direct calls accordingly


• Support the Rural Health team by reviewing provider expense reports and applications


• Responsible for building and adjusting provider’s schedules in coordination with Rural Health and Mobile Clinical Operations (MCO) team


• Collaborate with internal and external teams to optimize provider network performance


• Investigate to provide explanations and interpretations for provider-based issues for operational team members to improve support to providers


• Prepare and distribute reports on a re-occurring and ad-hoc basis


• Meeting preparation to include scheduling, preparation of presentation materials, teleconference lines, catering service etc.


• Attend department meetings, generate meeting minutes and distribute final, approved meeting minutes


• Serve as support for providers and business partners to confirm provider travel arrangements


• Compose correspondence (newsletters, letters, memos, e-mails, etc.)


• Handle confidential credentialing and security information ensuring information is not distributed or communicated outside of approved individuals/systems


• Develop and maintain strong relationships with providers to foster collaboration


• Direct/assist with projects as assigned

You must have:

• A bachelors degree from an accredited college in Business, Science or related health field, or equivalent experience/combined education 


• 1+ years of customer service experience working directly with independent providers in a medical or pharmaceutical environment


• Exceptional customer service skills


• Advanced communication skills both verbal and written


• An ability to excel at details, multi-task, and work with a high sense of urgency


• Self-motivation


• An ability to communicate effectively with providers of all specialties


• An ability to successfully pass National Agency Check with Inquiries (NACI) background investigation

Pay and Benefits

The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Administrative/Technical

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