Senior Site Reliability Engineer at Comcast in Philadelphia, Pennsylvania

Job Description:

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for end-to-end ownership of projects across the entire stack. Build products with web frameworks, application programming interfaces, databases, and multiple Backend languages. Solve challenges that impact both the front-end and backend architecture, while delivering global customer experiences. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

About the Team:

As a Senior Site Reliability Engineer (SRE), you will be part of the SRE team within the CONNECT OpTek team. Our team is responsible for development and support of multiple tools and applications used by Comcast field technicians to diagnose and troubleshoot issues within the Comcast nation-wide network.

The SRE team is responsible for maintaining the existing systems, supporting our development teams, and implementing innovative solutions. You will work alongside software developers, testers, and project managers.

What You'll Do:

Your responsibilities will span the entire product life cycle, from requirements gathering, to development, to deployment, and operations support. You will be responsible for a number of things, including:

• Providing Infrastructure as Code solutions for a small cohesive group within Comcast


• Using Terraform to configure AWS Infrastructure, Kubernetes cluster provisioning and application provisioning


• Working with and supporting developers to help maintain/define best practices


• Configuring, watching, tuning and responding to monitoring events


• Supporting an on-call rotation with the SRE team


• Maintaining and improving CI/CD pipelines using Concourse and GoCD


• Supporting corporate initiatives (e.g., security hardening)


• Having a good time learning and working with the people on the team

As a senior engineer, you will provide technical leadership for your team including mentorship to less experienced engineers. You will take into consideration the needs of the business, operations teams, as well as the engineering team, when identifying prioritization of tasking for the team.

Skills & Experience We're Looking For

• Bachelor's Degree or equivalent relevant experience in Engineering or Computer Science


• Experience with Cloud Providers and configuring Infrastructure
  Scripting experience with bash and python 3


• Kubernetes


• Terraform


• Concourse/GoCD


• Experience with CI/CD Tools


• GitHub Actions/concourse


• AWS

Additional "Nice to Have" Skills & Experience:

• Experience troubleshooting applications and networking (Java, Angular, VPC's Firewalls etc)


• Scripting (bash/Python)


• Ansible


• Docker


• Monitoring systems (Prometheus/AlertManager/Grafana)


• Git


• Experience with CM Tools (ie Terraform and Ansible)


• Understanding of, and experience with, distributed systems and how the pieces fit together.


• ECS/ECR

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental


• 401(k) Savings Plan


• Generous paid time off


• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.


• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.


• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/life-at-comcast/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

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