Receptionist / Administrative Assistant at Eurofins in Winston-Salem, North Carolina

Job Description:

Company Description




Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.


In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 60,000 staff across a network of more than 1000 independent companies in over 60 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.In 2021, Eurofins generated total revenues of $7.2 billion, and has been among the best performing stocks in Europe over the past 20 years.



Job Description

• Maintain a database of clinical study participants.
  
  
  • Document all communication with participants for reference.
  
  
  
  


• Interact professionally and directly with a wide range of study participants via phone, email, text and in person.


• Utilize database to screen and schedule visits of current/new potential clinical study participants based on study eligibility for participation in ongoing clinical studies based on specified inclusion and exclusion criteria.


• Serve as front desk personnel when participants are coming in the lab which includes:
  
  
  • Checking participants in for their appointments.
  
  
  • Providing reminder calls for participant appointments as needed.
  
  
  • Having new participants fill out eligibility screening paperwork.
  
  
  • Giving all study participants initial study documentation, reviewing these documents for questions and final qualification determination.
  
  
  • Providing participants with payment documentation.
  
  
  
  


• Coordinate with laboratory's study management staff to ensure adequate study participant recruitment has been/is currently being met for each study.


• Assist with marketing and advertising efforts as needed.
  
  
  • Skill and familiarity with social media.
  
  
  • Develop outreach efforts related to attracting and bring in new potential clinical study participants to fill current participant recruitment needs.
  
  
  • Cold-call and cold-visit locations in order to speak with potential participants.
  
  
  • Submit needed advertising materials to the IRB for approval.
  
  
  
  


• Conduct all procedures in accordance with GCP regulations, HIPAA requirements and ECRLNC SOPs


• Willing to learn and assist in other departments when necessary.


• Attend staff meetings and training sessions as required.

Qualifications




Basic Minimum Qualifications
:

• High School Diploma


• Authorization to work in the United States indefinitely without restriction or sponsorship

The ideal candidate would possess
:

• Database experience is not required but is a plus


• Professional, knowledgeable, confident, and friendly demeanor. Must have a neat, clean appearance and a customer-friendly personality


• Excellent verbal and written communication skills.


• Must be detail-oriented.


• Excellent organizational skills and attention to detail and a willingness to meet daily commitments with a widely varying workload


• Bilingual in Spanish and English (optional)

Additional Information



Candidates currently living within a commutable distance of Winston Salem, NC are encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options


• Life and disability insurance


• 401(k) with company match


• Paid vacation and holidays

Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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