Sierra Executive Solutions, Inc. (SES) is a 3rd party search firm recruiting for a Trust Company's Trust Administrative Officer in Reno, NV. AND Hiring company will also consider a higher-level Trust Officer with a J.D. credential at a higher salary/wage. Please apply to inquire further, for the level of your experience may be higher than the responsibilities and hiring criteria listed below.
If you have 2-5 years of Trust experience and you are located in other regions within the State of Nevada, let's talk. They will consider a fully remote candidate IF they reside in Nevada and have Trust Officer experience within Nevada.
JOB SUMMARY
Responsible for the administration of various types of trusts including revocable and irrevocable trusts, guardianships, special needs trusts, and charitable trusts. Responsible for the administration of agency relationships such as investment advisory and custody accounts.
The Trust Administrative Officer is responsible for developing relationships with clients and their families, providing excellent client service, administering accounts in accordance with the terms of the trust document, and building the relationship to ensure the client views the company and the Trust Administrative Officer as their trusted advisor.
Responsibilities include risk management, elevating concerns to leadership, adhering to policies and procedures, deepening relationships with the client's external advisors, developing referral sources, and ensuring the next generation(s) in assigned relationships view the company and the Trust Administrative Officer as their advisor.
DUTIES & ESSENTIAL JOB FUNCTIONS
Serve as the clients' Relationship Manager and trusted advisor by developing a close, personal relationship with the clients and their families, anticipating clients' wealth planning needs
Coordinate fiduciary and administrative services for approximately 150 - 200 client relationships
Administer multigenerational trusts, often with discretionary income and principal payments distributed among multiple family members while managing financial risk
Execute the terms of any estate plan or documents in which company serves as Trustee, Executor, Personal Representative, Guardian or Agent for Fiduciary, often exercising broad discretion for beneficiaries with competing interests
Retain client base by working with the client service team to deliver the highest service and adhere to client contact service standards established by the firm
As the primary fiduciary contact, resolve client issues
Challenge and collaborate with the client to articulate and achieve goals
Collaborate with the client's advisors, including attorneys and accountants, to develop and implement a comprehensive wealth plan
Complete annual administrative account reviews; complete initial post-acceptance reviews for new accounts
Ensure all internal compliance and proper documentation requirements are met, and consistent with internal fiduciary policies and procedures regarding new business and asset acceptances, discretionary actions, and other policies, procedures and guidelines
Work closely with Trust Tax Accountants to ensure proper tax reporting
Prospect for clients by sourcing and building a pipeline of opportunities
Solicit and receive referrals from clients, internal business partners and Centers of Influence (COIs)
Cultivate new referral sources
Acquire additional assets (account additions or additional accounts) from existing clients
Demonstrate highly developed client contact and relationship management skills, including the development of targeted business plans
Recommend enhancements to policies and procedures
Maintain knowledge of current trends and changes in the industry with regard to fiduciary matters (e.g. estate planning, probate, estate, gift and income tax planning, guardianships, special needs trusts, state-specific laws)
Develop subject matter expertise in a fiduciary-related area (e.g. concentrated stock positions, unique assets, discretionary distributions, asset protection)
Attend community and/or industry-specific forums, conferences and/or meetings to broaden relationships, network, and continually deepen knowledge of trends, practices, products and competitors
Participate actively in community affairs and professional associations
QUALIFICATIONS
Demonstrate advanced knowledge and mastered skills in the areas of trust administration, estate planning strategies and income, gift and estate tax matters
Operate effectively in an environment that stresses both individual accountability and team-based performance
Demonstrate superior interpersonal negotiation, verbal and written communication and presentation skills
Use effective leadership, problem-solving and analytical skills
Provide professional presence within professional and community organizations
REQUIRED
Minimum 3 years of demonstrated personal trust administration experience
Demonstrate a solid understanding of financial markets and investment theory
Exhibit strong interpersonal communication skills
Excellent attention to detail and organizational skills
Computer proficiency, including Microsoft Office; SalesForce experience preferred
Ability to work within a team-based setting
EDUCATION:
Bachelor's degree required; graduate degree (e.g. JD or MBA) or professional designation (CTFA, CFP, TEP, AEP) preferred
POSITION WORK LOCATION
Trust Administrative Officer roles are hybrid with an expectation that the Trust Officer is in the office 2-3 days per week. The remainder of the week is a remote work environment. Must be a Nevada resident and may require relocation.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.