The Leavitt Groups affiliate in Alamosa, CO, Leavitt Group of Colorado, is looking for a Personal Lines Customer Service Representative for their busy office. With this position, we are willing to train from the ground up.
In this position you will be responsible for the following:
Job Description:
Personal Lines CSR's work directly with the personal lines account manager to assist in the following duties; answer inbound personal lines service calls. Perform service and sales for customers including but not limited to: adding/deleting/replacing vehicles, changing coverage's, adding/deleting lien-holders and mortgagees, answering billing questions, verifying insurance, taking payments, cross sell, new quotes and handling other insurance questions as appropriate to service customers.
Responsibilities and Duties:
Handle customer service requests in a professional and knowledgeable manner.
They will maintain effective and timely follow-up systems and verify transactions with customers.
They will effectively utilize technology to perform assignments and requests.
Additionally, they will use knowledge of personal lines products, carriers, and agency and carrier rules to service customers effectively.
Additional responsibilities could include drafting and sending correspondence, and other tasks of a service nature and other duties as assigned.
Job Requirements/Competencies:
Licensed in Colorado for Property and Casualty or willingness to obtain one
Excellent communication skills; verbally and written.
Detail oriented and able to maintain compliance standards.
Must be dependable, provide timely response, and complete of work activities.
Leavitt Group of Colorado, Leavitt Group office offers a full and attractive benefits package including;
Pay $40,000 - $42,000 depending on experience
Health Insurance
Dental and Vision Insurance
401(k) with matching employer contributions.
HSA and FSA
Paid sick and vacation leave
Leavitt.com/colorado
As a national company, the Leavitt Group is the 19 th largest privately-held insurance agency brokerage in the nation, with over 250 locations across 27 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.