Digital and Field Services Manager at Vallourec in Houston, Texas

Job Description:

SUMMARY OF DUTIES 

• Follow all company rules, policies and safety standards. 


• Follow all applicable instructions, specifications, and related to meet the company's objectives.


• Must be professional at all times when dealing with external and internal customers.


• Complete, pass and maintain qualification of the Smith System course of driving on company vehicles.


• Become fully proficient with all existing digital tools.


• Ability to coordinate, organize and animate efficient meetings with internal or external customers. 


• Gather feedback from digital tools users, analyze and forward findings to management/corporate.


• Develop and support internal process on manufacturing lines (threading lines, shipping and receiving...) 


• Develop training program for internal and external users.


• With the support of IT and corporate, set up systems at customer sites.


• Train all stakeholders and users (internal or external)


• Provide customer support for Level 1 troubleshooting.


• Utilize generated data to propose process improvement and other efficiencies.


• Propose new projects or digital tools and implement.


• Any other duties as assigned.

EDUCATION/EXPERIENCE:

• Associate’s Degree (Bachelor preferred) in Engineering, Business Administration, Marketing, Communications, or related field.


• Minimum of  4 years’ experience with OCTG or tubular related products


• 2-4 years’ experience in the oil field.

SPECIAL SKILLS 

• Computer Skills: Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.


• Knowledge of Inventory software; Order processing systems and Manufacturing software or equivalent combination.


• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Write routine reports and correspondence


• Ability to speak effectively before individuals, groups of customers, vendors, or employees of organization.


• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.


• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

SUMMARY OF QUALIFICATIONS

• 
  Business Acumen
  
  
  
  • Demonstrates knowledge of market and competition.
  
  
  • Develops and implements cost saving measures.
  
  
  • Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
  
  
  
  


• 
  Organizational Support
  
  
  
  • Follows policies and procedures.
  
  
  • Completes administrative tasks correctly and on time.
  
  
  • Supports organization's goals and values.
  
  
  
  


• 
  Customer Service
  
  
  
  • Responds promptly to customer needs.
  
  
  • Responds to requests for service and assistance.
  
  
  • Meets commitments.
  
  
  
  


• 
  Planning/Organizing/Professionalism
  
  
  
  • Uses time efficiently.
  
  
  • Approaches others in a tactful manner.
  
  
  • Reacts well under pressure.
  
  
  
  


• 
  Diversity/Ethics
  
  
  
  • Shows respect and sensitivity for cultural differences.
  
  
  • Promotes a harassment-free environment.
  
  
  • Works with integrity and ethically.
  
  
  • Upholds organizational values.
  
  
  • Treats people with respect.
  
  
  • Keeps commitments.
  
  
  
  


• 
  Analytical/Problem Solving
  
  
  
  • Collects and researched data.
  
  
  • Works well in group problem solving situations.
  
  
  • Demonstrates attention to detail.
  
  
  
  


• 
  Oral/Written Communication
  
  
  
  • Writes clearly and informatively;
  
  
  • Presents numerical data effectively;
  
  
  • Able to read and interpret written information.
  
  
  • Demonstrates accuracy and thoroughness.
  
  
  • Listens and gets clarification; Responds well to questions.
  
  
  
  


• 
  Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.


• 
  Quality
  
  
  
  • Monitors own work to ensure quality.
  
  
  • Looks for ways to improve and promote quality.
  
  
  • Meets productivity standards; Strives to increase productivity.
  
  
  • Demonstrates accuracy and thoroughness.
  
  
  
  


• 
  Adaptability/Dependability
  
  
  
  • Able to deal with frequent change, delays, or unexpected events.
  
  
  • Follows instructions, responds to management direction; Takes responsibility for own actions;
  
  
  • Commits to long hours of work when necessary to reach goals;
  
  
  • Completes tasks on time or notifies appropriate person with an alternate plan.
  
  
  • Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  
  
  
  


• 
  Judgment
  
  
  
  • Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
  
  
  • Safety and Security - Observes safety and security procedures and leads by example
  
  
  
  

TRAVEL REQUIREMENT: 

• 30% of time traveling in U.S.

 

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