General Manager at The Malin in Nashville, Tennessee

Posted in Other 14 days ago.

Type: full-time





Job Description:

About The Malin:

The Malin offers neighborhood workspaces where members are surrounded by thoughtful design, not distraction.

From our Soho flagship to around the world, one promise lives at the heart of every location: The Malin offers beautiful spaces that enable your best work.

We launched our Soho flagship in 2021 and now have five operational sites in New York and Nashville, with more openings planned in the coming months. With the evolution of work culture presenting growing demand for new and sustainable workspace solutions, The Malin occupies a unique position within the sector, providing a bespoke, high-touch, and locally-driven offering with flexible options for companies and entrepreneurs alike.

As we service the future of work, growing The Malin brand across key cities in North America and into Europe, we are looking for a highly motivated, well-networked and commercially minded leader to join our team.

Position Summary:

As General Manager for The Malin Wedgewood Houston, you will be an energetic leader who is excited by the opportunity of owning the full scope of an elevated flexible workspace concept. The General Manager oversees every aspect of the business, from day-to-day operations to the venue's P&L. You will train and manage a team of elevated service providers, ensuring they deliver exceptional administrative and operational support, while demonstrating expert product and site knowledge to existing and potential members. Reporting into the Director of Operations, this role is responsible for achieving company sales and retention KPIs, working with brand marketing to drive local engagement, and overseeing all leads and conversion performance.

Key responsibilities:
  • Drive sales and deliver business performance, meeting company KPIs across various categories.
  • Manage sales pipeline and demonstrate strong conversion of leads
  • Take full ownership and accountability of the site-level P&L.
  • Lead the operation of a mixed-use workspace, ensuring execution of service, product awareness, and spatial functionality
  • Recruit, train, and develop a passionate, hospitality-conscious team
  • Collaborate with the Director of Operations on growth and retention strategy, forecasting, and auxiliary revenue streams

Who you are:
  • Empathetic, energetic, and assertive leader with an ownership mentality
  • Comprehensive understanding of P&L reporting, budgeting, and expense management
  • Proactive, able to work effectively autonomously and collaboratively
  • Results-driven with a desire to work for a rapidly growing start-up
  • Detail-oriented with proven project and time management skills
  • Excellent verbal and written communicator

Benefits:
  • Competitive compensation package including progressive bonus structure
  • Health Care including dental and vision & 401K
  • Paid time off
  • All corporate sanctioned national holidays
  • Internal growth and development pathway within an exciting new startup

Diversity & Representation

The Malin strongly advocates for representation and diversity within our team and is committed to extending Equal Employment Opportunities to qualified applicants and employees regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
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