Scout Collective designs and builds meaningful brands + digital experiences for human service organizations & social good initiatives. Our reputation for creating impact is growing, and we need to add a few kind-hearted and talented people to our team to stay on top of our commitments. First up? A Project Manager who will thoughtfully manage our creative process, keeping our clients and team informed, focused, and on schedule as we collaborate.
A little more about us...We're strategists and creatives who venture deep into the worlds of our clients and their audiences, leveraging our outside perspective to reveal new possibilities for community engagement. Our talented team uses design, technology, data, and communication tools to articulate organizational identity, increase visibility, connect those in need to resources, and move people to action.
Much to the chagrin of our elementary school teachers, we believe that the sum of the parts is always greater than the individual pieces. We're a small team, but each of us is invested in a collaborative approach that often yields results exceeding those typically achieved by much larger companies. The best part about working here? We feel good about what we do...every day.
We are building an inclusive team of talented folks with diverse backgrounds + perspectives who want to come, stay, and do their best work. To achieve our goals, we prioritize people and provide equal access to opportunities to feel valued and appreciated for their individual experiences and contributions across age, race, gender, sexual orientation, religion, ethnicity, national origin, and/or ability.
About this role
This new position will be central to our work processes and daily operations. With an end-to-end understanding of how projects run, the Project Manager will act as the conduit between our creative team and clients. Clear communication, detail-oriented, and strong leadership skills are required characteristics for this position.
The Project Manager will work closely with the principal and our creative team members to oversee immediate and long-term business functions related to our creative processes. This role will keep projects streamlined, staff organized, and moving the team in the same direction. Your main objective? Bring everyone together.
Responsibilities will include:
Team Management:
- Clearly communicate and manage project expectations with our creative team.
- Support the Creative Team in ensuring that all project deadlines are met.
- Manage project scopes, timelines, and budgets for studio projects.
- Create, maintain, and distribute weekly work lists to team members for various client project milestones and statuses.
- Analyze project progress on a daily basis, ensuring team time tracking and billing is complete and accurate.
Project Oversight:
- Co-lead client communications on behalf of the Creative Team.
- Document our creative processes, including notes from discovery and strategy sessions, presentations, and client feedback.
- Anticipate changes to the workflow and adjust timelines as needed.
- Manage and mitigate risks to project timeline, budget, and scope
- Collaborate with the creative lead on risk-tracking and mitigation strategies when necessary.
- Build trusting and collaborative relationships with our clients.
Workflow Management:
- Manage multiple simultaneous projects from start to finish, from planning to set-up to implementation to wrap-up.
- Evaluate workload balance and assignments.
- Integrate in-person and online studio processes.
- Help grow and drive the efficiency of the studio through project management.
- Recommend measures to improve work process methods, performance, and quality of collaboration.
- Oversee changes to work processes and support team members during times of change.
- Share insights from project management software with creative leadership weekly for planning and forecasting.
- Review the requests for any new projects or resource needs, and prioritize them against internal availability.
- Assess staffing needs and support as a point-person for creative resource management and hiring/managing freelance staff.
- Support internal meeting planning with agendas that include capacity, who can/needs help, top-line project progress (on-track/ahead/behind), and challenges that need solutions.
- Participate in internal meetings to gauge workload and stay consistently informed of all active and forecasted work.
- Initiate planning of new work when contracts have been signed.
As a small team, we encourage creative problem-solving that originates from an appreciation for collaboration and kindness. Sharp people, full of heart and new ideas, thrive in our studio.
Qualifications and Skills
Qualifications:
- 5+ years of Project Management experience across business, creative, and technical disciplines. Familiarity with a creative environment is preferred but not required. A mix of agency and client-side environments is ideal.
- Experience in Asana, Basecamp, Trello, Monday.com, or other Project Management software is a requirement.
- Familiarity with the Google Suite of products preferred.
- Past experiences with design, digital, writing, and/or branding environments is expected.
Skills:
- Uses both sides of the brain. The Project Manager must balance the details and the big picture, often using creative problem-solving skills to manage schedules and processes.
- Comfortable being a facilitator and decision-maker. The Project Manager will lead meetings (internal), navigate potential conflicts, build teams, and energize daily collaboration. The Project Manager should feel comfortable helping the team come to a consensus where there are many differing voices in the room, and make a decision, if needed, based on the best interests of the team.
- Manages multiple concurrent projects and deadlines with ease.
- Strong written and oral communication skills are required.
- Meticulous attention to detail. We care (a lot) about the little things.
- Appreciates creativity, design & art. We don't expect the Project Manager to be an award-winning designer or writer, but enthusiasm for creation will increase participation in our daily activities.
- Thrives when collaborating. This position is all about helping people work together.
Salary, Benefits, Job Requirements
- This is a full-time (40 hours/week) position.
- Hybrid work environment. Our office is located in Rocky Hill, CT. We prefer to have the Project Manager on location 4 days per week.
- Willingness and ability to travel occasionally for project and team-related activities.
Compensation:
- $60,000 - $80,000 based on employment type and experience
Benefits:
Work/life balance was a part of our culture long before it became a priority for businesses that were burning out their employees. Work will always be part of who we are, but our jobs don't define us. Our team is at its best when we're creatively engaged, enthusiastic, and appreciated. To achieve this, we provide:
- Flexible work schedule. Most meetings take place between 10:00AM - 3:30PM EST.
- Healthcare reimbursement stipend for full-time employment (ICHRA)
- 401k Contribution for Full-Time employment after 6 months
- 10 paid holidays per calendar year
- PTO : Vacation and Sick Time
- Profit-sharing plan
- Professional Development, including books, courses, conferences, and learning tools
- Opportunity to move into a senior leadership position over time
Please send your resume and cover letter explaining why you are interested in this position, what drew you to Scout Collective, and what makes you the absolute best person for this role to hi@scoutcollective.com.
To learn more about our studio, visit scoutcollective.com.