Student Front Desk Attendant at Stevens Institute of Technology in Hoboken, New Jersey

Job Description:

Job Description

RESPONSIBILITIES:

• Greets and welcomes visitors upon arrival, creating a welcoming and positive atmosphere.


• Provides professional, efficient, and approachable support and excellent customer service to students, visitors, and Stevens Community members.


• Accurately answers visitor questions regarding a wide variety of topics, including building, classroom, and office locations.


• Reports any safety concerns to the attention of Student Affairs On-Call staff and/or Campus Police.


• Reports urgent and non-urgent maintenance concerns.


• Performs any other duties as may reasonably be required.


• This position includes weekends and overnight hours.

POSITION QUALIFICATIONS:

• Enrolled as a Stevens Graduate Student


• Passionate about providing an outstanding experience for students and visitors.


• Excellent communication skills and the ability to speak and connect with our students and visitors.


• Must be responsible, flexible, punctual, and work well under pressure.


• Previous Customer service experience is strongly preferred.


• Be able to work with all students, staff, and faculty regardless of race, gender, and ethnicity tactfully, and ensure all guests have a great residential experience.

Department

General Submission Guidelines: 

Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job. 

Still Have Questions? 

If you have any questions regarding your application, please contact Jobs@Stevens.edu. 

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. 

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. 

NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities. 

Jeanne Clery Disclosure: 

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.