Development Operations Coordinator (Development Coordinator) at Indiana University in Bloomington, Indiana

Job Description:

Department



KELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)



Department Information



The Office of Development and Engagement (ODE) at the Kelley School of Business is responsible for all the fundraising activities that support the mission of the Kelley School, including capital construction, scholarships, fellowships, etc. ODE also supports alumni engagement activities for Kelley's alumni network of over 130,000 living alumni. ODE also manages the activities of key councils and volunteer boards that are made of highly engaged and invested alumni, donors, and friends of the Kelley School.



Job Summary



The Development Operations Coordinator works with the major gifts team in ODE to support the operational and administrative efforts of the department. This position will report to the Senior Director of Development, Principal Gifts. This position requires a great amount of care in maintaining relationships through leveraging accurate information and prioritizing tasks and responsibilities.


Department-Specific Responsibilities

• Supports the major gift officers in an administrative capacity.


• Completes mail room runs; ships packages; reserves conference rooms and meeting spaces; processes data entry and conducts research; processes expense reimbursements, processes gift revenue; invoices for sponsorships or donor support; etc.


• Conducts donor research and provides detailed reports for internal staff and appropriate constituents within the Kelley School for donor and alumni visits, meetings, events, etc.


• Provides crucial support to the department, which cultivates and stewards the largest financial supporters of the Kelley School.


• Assists other members of the ODE team as needed.

General Responsibilities

• Performs administrative tasks in support of the university's development and advancement efforts and may interact with officers across all development and advancement job families, as well as donors, the general public, and representatives across the university and university community.


• Performs tasks may include answering phone calls and emails, maintaining and updating donor databases, scheduling events and travel for donor interaction and solicitation, preparing and sending digital and direct mail solicitations, preparing documentation of pledged and received gifts, and coordinating stewardship and donor recognition activities.


• Compiles metrics, facts, and general operations information about IU and its schools and departments for distribution to donors.


• Prepares and updates basic and complex reports and presentations for use by other development staff, engaging supervisor for help as needed.


• Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.


• May provide guidance to lower-level Development Coordinators.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE



Required

• 4 years of experience in fundraising/development, administrative, a higher education foundation, or related field

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrates time management and priority setting skills


• Demonstrates a high commitment to quality


• Possesses flexibility to work in a fast paced, dynamic environment


• Highly thorough and dependable


• Possesses a high degree of initiative


• Ability to build strong customer relationships

Preferred

• Ability to exercise independent judgement and work autonomously


• Excellent organization, multi-tasking, and prioritization skills


• Ability (changed must to ability to) to work well in a high-production environment while maintaining a sense of discretion and confidentiality


• Demonstrates a high level of professionalism, accuracy, and attention to detail, highly preferred due to the caliber of constituents involved

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Mastery


FLSA: Nonexempt


Job Function: Development & Advancement


Job Family: General Development
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Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



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