Content Designer: Developer Experiences at PayPal Inc. in Albany, New York

Job Description:

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.



Job Description Summary:

We're looking for a Lead Content Designer to join an exciting team whose mission is to build relationships with developers and create a best-in-class developer portal with all the information and tools needed to integrate PayPal's payment options. This work will empower people to do more with their money and you'll be able to see the change you're making for our business and our customers firsthand.



Job Description:



At PayPal, Content Designers work side by side with Designers, Product Owners, Researchers,Marketers,Legal Partners, and othersto create user experiences that empower people and businesses around the world.



What You Need to Know About the Role



We're looking for a Lead Content Designer to join an exciting team whose mission is to build relationships with developers and create a best-in-class developer portal with all the information and tools needed to integrate PayPal's payment options. This work will empower people to do more with their money and you'll be able to see the change you're making for our business and our customers firsthand.


This role is a good fit if you love using words to tell stories, to solve problems, and to make the world a better place. You're naturally curious, enjoy deeply exploring a problem/solution space together with brilliant partners, bringing unique value as a content strategist and UX writer to the table. You've designed experiences for developers, written for developers, or have been a developer yourself, so you understand SDKs, APIs, and technical language. You have an affinity for software engineering or software integrations. You enjoy building relationships with a wide variety of people across the company, are open to executive visibility and feedback, and you foster collaboration and share insights generously with the aim of building great products.



Your Day to Day

• Plan and write UX content for web and mobile experiences (across all touchpoints including navigation and userinterface copy, emails, in-app notifications, chatbots, and help).
  
  


• Collaborate with Design on page layout, interactions, and visual tone.
  
  


• Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.
  
  


• Drive the definition of a clear and actionable strategic direction for content in this problem/solution space.
  
  


• Coordinate and advise content designers on other teams to share context and clarity you've gleaned from customer research.
  
  


• Use data and research to evaluate your content's impact, and push for continuous improvement that showstangible results.
  
  

What You Need to Bring

• 5+ years professional writing experience for web or mobile content.
  
  


• Excellent, highly creative writing and critical-thinking skills.
  
  


• Experience working with content standards, such as style and voice and tone guidelines.
  
  


• At ease managing multiple projects, setting stakeholder expectations, workingindividually,and collaborating across teams.
  
  


• Experience in financial services, payments, B2B or B2C e-commerce is preferred.
  
  


• Experience writing for developers or technical writing experience is important.
  
  


• Bachelor's Degree or equivalent in English, Journalism, Communications, Marketing, Design, InformationScienceor related field preferred.
  
  

Additional Job Description:




Subsidiary:

PayPal



Travel Percent:

0


-


PayPal is committed to fair and equitable compensation practices.


Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.


The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.


The U.S. national annual pay range for this role is
$99300 to $216040



Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com



Who We Are:

Click Here to learn more about our culture and community.


PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visithttps://www.paypal.com , https://about.pypl.comand https://investor.pypl.com.


PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.


Any general requests for consideration of your skills, please Join Our Talent Community.


Notice to Applicants and Employees who reside within New York City. Click here to view the notice. Apply Now