Business Operations Liaison at Federal Reserve Bank (FRB) in Chicago, Illinois

Job Description:

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.  

The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance. 

What we do: 

The Markets Group at the Federal Reserve Bank of New York (FRBNY) implements monetary policy and foreign exchange policy, provides payments and custody services to foreign central banks, and acts as the fiscal agent for the U.S. Treasury.  The Markets Group’s Trading Desk comprises several functions that execute transactions in the open market, conduct detailed analysis of financial market developments in support of the Federal Reserve’s monetary policy and financial stability decision-making processes, provide capital markets services to the U.S. Treasury, and produce reference rates.  The Markets Group operates split operations across several geographic locations, including in Chicago, to meet the Bank’s resiliency objectives. 

Your role as Markets Chicago Business Operations Liaison:

The Markets Chicago Office seeks a Business Operations Liaison to facilitate end-to-end administration of business support to ensure smooth office operations.  The candidate will manage and contribute to projects related to office management, business resiliency, cross-staff business initiatives, communications, and office culture and employee engagement.  The candidate may also provide business operations support to Trading Desk teams and the Markets Group more generally.

You will:

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  Serve as a business liaison between Trading Desk employees and service partners (i.e., technology, communications, facility and space management, security, hospitality, and finance) to ensure smooth day-to-day office operations and business activities.  In doing so:

  
  
  
  

  • Engage proactively to gather information and clarify business needs and service delivery expectations;

  
  

  • Collaborate on cross-functional teams to develop logical solutions and achieve timely resolution of issues; and

  
  

  • Communicate and escalate important developments to stakeholders.

  
  
  
  



• Oversee onboarding and offboarding of employees assigned to the Chicago Office.




• Manage small- to medium-sized projects to support office operations and administration, business resiliency, risk management, compliance, special events, and employee engagement.




• Act as secretariat to a cross-functional council to promote sound operational risk management practices on the Trading Desk and advance Bank initiatives.




• Support the Chicago Office with respect to inclusive culture in a hybrid/flexible work model, fostering cohesive working relationships and an integrated work experience across geographic locations, high morale, and an office culture consistent with the New York Fed’s mission, vision, and values.




• Maintain robust and well-organized records and office-related documentation.




• Provide backup administrative assistance.

What we are looking for:

• Demonstrated relationship, project, and office management skills.




• Experience in resource planning or fiscal management also helpful.




• Ability to work both independently and in cross-functional teams with colleagues, management, and stakeholders across multiple business functions and Reserve Banks.




• Strong critical thinking and problem-solving skills, with ability to assimilate new information and respond to shifting project needs and priorities.




• Excellent time management abilities to juggle multiple projects simultaneously and complete projects and fulfill customer needs under time pressure with a high degree of accuracy and strong attention to detail.




• Demonstrated ability to communicate effectively with different audiences.




• Familiarity with financial market trading operations a plus.




• Microsoft applications (Excel, PowerPoint, Access, SharePoint, Teams) and Workday

Salary Range: $95000 - $120000 / year  

We believe in transparency at the NY Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.  

  

Our Touchstone Behaviors—Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership—help shape the culture of the Bank. They also provide a shared language for how we work together and achieve success, and they set clear expectations for leading with impact at every stage of your career with us. Learn more.  

  

Benefits:  

Our organization offers benefits that are the best fit for you at every stage of your career:  

• Fully paid Pension plan and 401k with Generous Match  




• Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)  




• Subsidized Public Transportation Program  




• Tuition Assistance Program   




• Onsite Fitness & Wellness Center  




• And more  

This position requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information. Access to CSI and FOMC information is limited to U.S. citizens, lawful permanent residents, individuals who meet the definition of “protected individual” under 8 U.S.C. § 1324b(a)(3), and certain other nonimmigrants. All non-U.S. citizens authorized to access CSI and/or FOMC information must sign a declaration of intent to expeditiously become a lawful permanent resident and thereafter a U.S. citizen when eligible.   

 The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules.  

  

The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, pregnancy, or military service.  

  

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at ny.leaves@ny.frb.org and we’ll be glad to help. Please note, this is a dedicated e-mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquires including the status of applications will not receive a response from this e-mail box.   

  

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.   

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Operations

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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