Freight Business Manager at TranSystems Corporation in Raleigh, North Carolina

Job Description:

We are excited to share once again TranSystems has been recognized as a top 100 design firm by Engineering News-Record in 2024. TranSystems is committed to building strong relationships with our clients, partners, and communities, because we believe we can go farther together. We act with integrity, use resources wisely, and proactively enhance projects with new thinking for sustainable infrastructure solutions. Our team incorporates these core values every day: All-In Always - Passionate Problem Solvers - Driven to Serve.

Interested in joining our team? Great! We’re looking for top talent to grow with our firm.

Responsibilities

What you'll be challenged to do:

TranSystems Corporation is currently seeking a Client Service Manager to support our Freight Rail Market. The candidate will be a key part of our Class 1 Railroad Client Service Teams, developing and implementing strategies to grow with our railroad clients. The Freight Client Service Manager works in cooperation with the Freight Market Sector Leader for overall business development, contracting actions, delivery execution, and customer relationships relating to General Engineering Contracts and individual project or program pursuits. Ideal candidates will also manage projects from business development, scope and fee development, resource planning, and plan development. You will also coordinate with our leadership team to help set and obtain strategic goals for our growing our Freight practice in terms of sales, profitability, and technical excellence. The ideal candidate will live somewhere in the East (Northeast or Southeast) and able to travel as needed.

 

Basic Responsibilities:

 

• The Freight Client Service Manager serves as the focal point between TranSystems, our JV partners, and freight rail clients. This includes their management and end-user stakeholders, regarding all issues of project delivery, performance, client satisfaction and new business prospects.


• Leads organic business development initiatives to drive new business and will support proposal development in collaboration with the Freight Market Sector Lead, Capture, and Marketing teams.


• Support the Freight Market Sector Leader with identification of strategic opportunities, responses to Requests for Information (RFI), Requests for Qualifications (RFQ), task order requests, proposals, and execution of contracts. Leads specific Freight client service teams external efforts to drive action from client service team members as it relates to serving our clients.


• Grow and mentor staff, help recruit, and be a positive role model.


• Participation and leadership in professional/technical societies and presenting at industry conferences.


• Assists with the development and implementation of TranSystems Freight Market business development strategy and goals.


• Develop new, and manage existing, client relationships with Freight Rail clients while interfacing with the client for proposal and project-related items.


• Identify strategic opportunities early and participate in go/no-go decisions with client service teams.


• Lead/assist pursuit strategy and capture plan development for projects before RFP release.


• Participate in teaming and subcontractor vetting processes.


• Participate in contract/subcontract negotiations.


• Participate in program and project reviews and coordination meetings.


• Lead/assist with proposal development and making presentations, based on client expectations and key win themes for project pursuits.

Qualifications

What you bring to our firm:

• Bachelors’ degree in business, marketing, engineering or architecture.


• 10+ plus years of progressive experience in business development for freight rail clients.


• Ability to develop a client growth strategy and experience in executing the strategy with positive results.


• Strong communication skills (both verbal and written) and presentation skills.


• Ability to lead a team on multiple concurrent task orders.


• Knowledge of Excel, Word, PowerPoint and various engineering and scheduling software.


• Travel Requirements: Approximately 40-50%.


• Aptitude for developing relationships with senior leadership.


• Advanced problem-solving and analytical skills.


• Experience successfully developing relationships in the Freight Rail Market.


• Experience and relationships within railroad facilities and multiple departments (i.e., engineering design, structures design, construction management, contracts & real estate, etc.), programs, processes, procedures, and organizations.


• Additional Information: Business travel to client sites and offices for meetings will be required for this role. Participation in organizations such as AREMA, NAMRC, NRC and others will also be required.


• Position will have a strong focus on developing relationships and growing sales with the eastern US Class 1 Railroads.


• Actively engages multiple perspectives when solving problems, seeks to learn from peers, and encourages reciprocal learning among team members.


• Actively advocates for full inclusion in the workplace, fostering an environment that welcomes diversity and values equity for all employees, partners, clients, and the communities that TranSystems serves.

Featured Benefits: 

• The location of this position will be negotiable, but proximity to one of our Southeast offices is strongly preferred. Remote work will be considered.
  
  Comprehensive health benefits package including wellness, maternity/paternity leave, and employer paid AD&D, STD, and LTD.


• 401(k) company match


• Vacation accrual separate from sick time.


• Eleven (11) paid holidays for 2024 with the option to substitute 2 holidays for employees to celebrate other day(s) of significance.


• Six (6) day winter break in 2024 that is included in the paid holiday schedule.

For individuals assigned and/or hired to work in California, Colorado, Washington, or NY City, TranSystems is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; internal peer equity; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TranSystems, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,000 - $225,000 annually.

TranSystems is proud to be an equal opportunity / affirmative action employer and ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with all applicable laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, age, national origin, pregnancy status, marital status, sexual orientation, genetic information, citizenship status, disability, protected Veteran status or any other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).

 

As the employer of choice, we are committed to action and strive for a company that reflects the vast diversity of our country and the communities we serve. TranSystems is committed to embracing diversity in all forms, including race, culture, age, sexual orientation, gender identity, disability, veteran status, thought and religious background. We acknowledge the impacts of prejudice and discrimination on historically underserved communities. We commit to establishing a more diverse, inclusive and positive work environment that drives innovation.

Recruiters or staffing agencies: TranSystems is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a TranSystems employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position (as a search) via our applicant tracking solution.

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