Posted in General Business 18 days ago.
Type: Full-Time
Who you are:
You are one who enjoys participating in outbound call campaigns, answers incoming customer calls related to the Department of Education's Free Application for Federal Student Aid (FAFSA), follows communication scripts to answer customer questions, identifies customer issues, and directs callers to the appropriate party if necessary. You can utilize listening and multitasking skills when speaking with customers and communicates in a professional, positive manner.
Who we are:
Trellis Company is a nonprofit 501(c)3 corporation with the dual mission of helping student borrowers repay their education loans and promoting access in higher education. Our strong philanthropic heritage of giving through grants to colleges, universities, and research groups remains focused on improving student outcomes, especially to underserved students, families, and institutions.
As we move into the future, we're drawing on our history, branching into new sectors beyond student loans, and delivering the same level of exceptional care and service that our customers have come to depend on. We remain invested in the success of students and higher education institutions. This combination of stability and vision creates a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!
Location:
The position is remote.
Status:
This position is a full-time temporary position with Trellis Strategies, this assignment is scheduled for 45 to 90 days of employment.
Essential Duties and Responsibilities:
The position incumbent is expected to perform the following essential duties and responsibilities of the position with reasonable accommodation.
Knowledge, Skills, and Abilities:
Education
Required:
Experience
Required:
Please view Equal Employment Opportunity Posters provided by OFCCP.
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