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Under guidance and supervision of the County Attorney, the Compliance Officer is responsible for processing complaints alleging county government misconduct and violations of the code of conduct in accordance with the ordinance governing the Doña Ana County Code of Conduct. The compliance officer shall be neutral, non-partisan and unbiased and shall conduct themselves in a fair and professional manner at all times.
For complaints alleging violations of the Code of Conduct:
For non-code of conduct complaints:
For Hotline complaints:
Serves as the staff person for the review board. May also serve as the staff person for other county boards and commissions as assigned by County Manager.
Tracks and reports to the review board, county manager and county commission on a quarterly basis the number of complaints, their subject matter.
Directs the complaint to the appropriate law enforcement agency, the review board, county manager or county attorney for review, any necessary investigation, and disposition.
Provides education and training on the code of conduct and the responsibilities of public service.
Provides education and training on the County’s Hotline process.
ADDITIONAL DUTIES. Other duties may be assigned.
Education. Bachelor’s degree in Business Administration, Public Administration, Human Resources, or related field.
Experience. Five (5) years’ experience in business, legal, or government dealing with ethical issues and in an advisory, decision-making, or administrative role.
Education/Experience substitution. N/A.
Licenses/Certifications. Bi-lingual (Spanish/English) preferred.
Other (e.g., post-offer medical exam, polygraph, background check, driver’s license record, etc.). Must pass pre-employment background check. Must have valid driver’s license and maintain a satisfactory driving record.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION:
Knowledge of statutes, rules, policies, and law; compliance monitoring methods and systems; county, state, and federal law.
Skill in effective communication, both orally and in writing; public speaking; effective problem solving; ethical decision making; analytical thinking; attention to detail; interpreting and communicating policy; report writing and correspondence; using initiative and independent judgment within established procedural guidelines.
Ability to assess and prioritize multiple tasks, projects and demands; maintain unbiased objectivity and ethical behavior in all compliance activities; gather and analyze accurate and relevant information; compose clear and concise compliance monitoring reports; gather and provide clear and well-reasoned recommendations and guidance; create clear operating procedures; create and facilitate training in small and large groups; establish and maintain effective working relationships with coworkers and representatives from other local, state and federal agencies.
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