Schiffman's Jewelers, a firth generation family owned business was founded in 1893 by Simon Schiffman, and is a renowned luxury jewelry store based in Greensboro, NC. With a rich history dating back over a century, Schiffman's is known for its high integrity, fine quality, and exceptional customer service. The company is expanding to Lexington, KY, where it plans to open its 11th store and continue to uphold its legacy of excellence service, client relationship management, and craftsmanship.
Role Description
This is a full-time on-site role for a Luxury Jewelry Store Director/Manager at Schiffman's Jewelers in Lexington, KY. The Store Director/Manager will be responsible for driving sales, overseeing the day-to-day operations of the store, coaching the staff, ensuring exceptional customer service, client retention, culture compliance, and maintaining a high standard of quality and integrity in all aspects of the business.
Qualifications
Store Management, Commerce, and Sales skills
Experience in providing exceptional customer service
Training and mentoring skills
Excellent communication and interpersonal skills
Strong leadership and decision-making abilities
Knowledge of luxury jewelry and fashion trends
Experience in inventory management and merchandising
Ability to handle and resolve customer complaints
Attention to detail and an eye for visual display
Passion for jewelry and a strong understanding of the luxury market