Public Policy Holding Co. (LSE:PPHC) is a group of premier advisory firms specializing in government affairs, public relations, strategic research, grassroots influence, and digital campaign solutions. Together, our companies work with over 1,200 corporate clients, institutions, and coalitions to define and advance policy goals, manage risk, shape public opinion, and orchestrate issue advocacy campaigns on their behalf.
We are collaborative, passionate, and results-oriented, and we are looking for individuals who share these values. Our people are driven to stand out in their work, and to encourage their colleagues to do the same.
Position Overview
The Office Coordinator will be responsible for providing office management support and performing reception functions in our Washington, DC office. The key area of focus will be centered around business-critical administrative tasks such as sorting mail, filing, answering phones, greeting clients, scheduling meetings, maintaining a neat and orderly kitchen/pantry area, and restocking supplies. This role will also liaise with building property management and making sure daily office operations run smoothly. The Office Coordinator must be able to thrive in a team-focused environment and interface with internal and external leaders, partners, and clients while maintaining the highest level of tact, poise, and confidentiality. On a limited basis, and as needed, the incumbent will be asked to support PPHC leadership on operations and administrative functions and tasks. Due to the nature of this role it is not eligible for remote work, however schedule can be flexible.
As an Office Coordinator, you will:
1. Maintain inventory of office supplies and equipment; function as the primary contact person with office supply vendors; order new supplies as needed.
2. Troubleshoot basic IT, phone, and office equipment issues including but not limited to copiers, printers, scanners, voicemail systems, cable, Wi-Fi, and computers; open tickets with IT support desk as needed and ensure timely resolutions.
3. Proactively communicate with, and build and maintain positive relationships with, building management, security, and outside vendors.
4. Orient and onboard new office occupants with regards to building and card key access, phone services, ID badges, business cards, door signage, IT equipment, fitness facility, and office supplies.
5. Respond to main phone line in a timely manner, route phone calls, take messages, draft and edit documents as requested.
6. Welcome guests with professionalism and courtesy, escort to appropriate locations.
7. Schedule and coordinate office activities, events, conferences, and meetings; manage and facilitate office conference room calendars.
8. Independently maintain office kitchenettes, including purchasing/stocking supplies, drinks, water, coffee, etc.
9. Maintain inventory of all PPHC hardware, track, distribute, reorder, and update as needed.
10. Maintain clean and orderly office environment; interface with custodial staff as needed.
11. Setup and put away food, drinks, and other necessities for meetings as requested; reset meeting spaces.
To be successful, you will need: • Excellent interpersonal and customer service skills • Advanced verbal and written communication skills • The ability to proactively anticipate office needs • Excellent organizational skills and attention to detail • Proven ability to operate with integrity and ethics, and maintain highest standards of confidentiality • Willingness and ability to meet and exceed established deadlines • Dependability and reliability • Be able to adjust to flexible work schedules • Ability to report to office as scheduled
We prefer that you have: • Experience with Microsoft Office including Word/PowerPoint/Outlook at an expert level and Excel at an intermediate level • Experience in customer service role • Experience in a professional services environment • Bachelor's degree in operations, logistics, human resources, business, accounting, or related field
What We Offer: • Generous PTO policy of 3 weeks per year for all full-time employees • 401K plan with traditional and Roth options • Competitive Medical/Dental/Vision coverage for employees and families • Opportunities to enroll in Flexible Spending accounts • Free basic life insurance of $50,000, long term disability, and short term disability coverage • Free access to a wide range of health and well-being resources and services including telephonic counseling, legal advice, and other services
Additional Information:
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel, or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Public Policy Holding Company (PPHC) is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. PPHC does not discriminate based on disability, veteran status, or any other basis protected under federal, state or local laws.