Service Technician at ManpowerGroup in San Diego, California

Job Description:

Ricoh, a global integrated solutions provider, seeks passionate individuals to join their team. As a Technology Service Support Representative, you'll service and repair a variety of company products at customer locations, contributing to Ricoh's commitment to excellence and customer satisfaction.

Responsibilities:

• Achieve productivity goals associated with assigned workload.
• Manage territory, inventory, and customer relationships effectively.
• Drive revenue opportunities through sales leads and contracts.
• Demonstrate technical expertise in diagnostics, installations, and repairs.
• Manage territory by executing territory management procedures and working closely with sales partners.
• Interact with customers to determine service needs and ensure satisfaction.
• Provide technical assistance to other technicians.
• Maintain a professional appearance and demeanor.
• Maintain a "car stock" inventory.

Qualifications:

• Requires journeyman level technical knowledge and 2+ years of related experience.
• Must have a valid state driver’s license and maintain minimum auto insurance coverage per company policy.

About Ricoh:

Ricoh is an Equal Employment Opportunity/Affirmative Action Employer committed to diversity and inclusivity. Ricoh offers a range of benefits including medical, dental, life, and disability insurance, retirement savings plans, tuition assistance programs, and paid vacation time. Join Ricoh to contribute to a purpose-driven and passionate team dedicated to empowering businesses worldwide.