Relationship Assistant Manager at Alliance Bank in Francesville, Indiana

Job Description:

Summary
Responsible for management, development and leadership of the Relationship Team. Assists the Relationship Manager II/Relationship Development Manager in the overall performance of the Office. Focuses on service, referrals and operations. Fulfills consumer lending needs.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Create and contribute to a positive work environment that facilitates exceptional service, expanding profitable client relationships and employee engagement
Lead and guide Team; attainment of sales, service and financial goals, open/maintain consumer and business accounts, referrals and recommendations
Supervise and create accountability through performance management against objectives to build motivation and commitment
Create and contribute to a positive working environment that facilitates exceptional service expanding profitable client relationships and employee engagement
Establish Department and individual goals while engaging Team to take ownership of achieving goals; conducts monthly one-on-one coaching with Team
Strive to meet/exceed established Department and individual goals while taking ownership of achieving those goals
Create Team schedule; manage and approve timekeeping
Build and maintain Team through onboarding and exit process
Ability to prioritize and delegate tasks
Ensure the Office is professional and clean in appearance, both inside and out
Maintain cash handling skills and assist on the front line when necessary
Complete vault duties, including buying/selling currency, balancing ATM
Initiate wire transfers
Promote the bank's products and services
Plan volunteer activities for Team
Maintain a strong community presence
Ensure continuous training and development of self and Team
Follow policies and procedures to protect the bank from risk and exposure
Ensure compliance and audit controls are followed to protect the bank from unnecessary risk and exposure

Competencies

Alliance Bank core values: Be Responsive, Have Integrity, Be Secure, Deliver Value, Be Reliable
Building Relationships
Problem Solving
Conflict Resolution
Employee Engagement and Development

Supervisory Responsibility
This position supervises the Relationship Team.
Work Environment & Physical Demands
This position travels by vehicle in the Alliance Bank footprint and surrounding areas.
This job operates in a clerical office setting and routinely uses standard office equipment. This position requires manual dexterity and the ability to lift, bend, or stand as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Full-time employee must work 35-40 hours per week average to maintain
full-time status.
Education and Experience

High school diploma or equivalent required
2 years' related banking, customer service and leadership experience preferred

AAP/EEO Statement
Alliance Bank is an Equal Employment Opportunity Employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.