One of our top clients is looking for a CTS Technologist to join their growing team! We encourage you to apply with your updated resume if interested.
Title: CTS Technologist
Duration: Full-time
Location: Richmond, VA
JOB SUMMARY: Deliver solutions for customers by understanding their needs & applications, developing and recommending appropriate products, providing proof of performance data, and offering insightful advice for technical & industry related questions.
Responsibilities
RESPONSIBILITIES:
Develop understanding of the client's industrial product line chemistry and claims.
Begin to develop deep understanding of industry and OEM test requirements, customer test requirements and associated specifications and how those tests can be influenced by chemistry.
Support the management of projects with CTS stage gate process utilizing Accolade software.
Understand and comply with the client's safety, quality and ethics policies and procedures.
Assist in providing proactive customer specific solutions, support, and guidance through effective and insightful face to face and written communications.
Develop and deliver presentations to internal and external customers.
Investigate and resolve routine customer concerns under supervision of CTS Manager or colleagues.
Assist CTS colleagues in the completion of required approval documentation and technical reports.
Interface with CTS, R&D, OEM, Sales and Marketing to gain an understanding of current and future market trends, requirements, and applications.
Interface with Marketing and Sales to ensure aligned customer account management.
Assure that complete ISO documentation is maintained on all IDO or quality related activities. Participate in ISO related activities and maintain an up-to-date understanding of the ISO function.
Understand and comply with safety regulations (Federal, State, etc.) and adhere to sound and safe laboratory practices in general.
Qualifications
EDUCATION & EXPERIENCE MINIMUMS:
Bachelor's Degree in a relevant field
Demonstrated aptitude for the CTS function and have 2 years of relevant experience in the petrochemical or automotive industry and Sales & Marketing experience