The Project Manager position is in our apexportal Solutions group, which implements and supports APEX software for our clients.Our apexportal Solutions leverage the latest in cognitive computing and our massive proprietary database of scored supplier records to recover and prevent overpayments, improve processes, ensure compliant supplier relationships, and optimize working capital. The Project Manager does the following for assigned clients:
Demonstrate deep understanding of clients' business priorities/processes.
Initiate and ongoing relationships with assigned clients and owning client's overall success with the apexportal software.
Oversees software implementation projects for assigned clients.
Identify, escalate, and own the resolution of any potential project risks for assigned clients.
Create and manage contracts and change requests for assigned implementation projects.
The ideal candidate would have most or all of the following:
Knowledge Components:
Knowledge of supplier onboarding, dynamic discounting, supply chain financing, and e-invoicing solutions required
SaaS software implementation experience
SaaS software integration experience
SDLC Lifecycle best practices
Good understanding of Accounts Payable & procurement principles, including Accounts Payable best practices
Ability to interact credibly with technical & LOB professionals as well as senior executives through the CIO, CEO level
Project management experience for complex implementation projects
Excellent communication skills, both written and verbal, including ability to communicate effectively with both business and technical personnel, both inside the APEX organization and within client organizations, at both peer and senior levels.
Ability to build rapport with team members and clients
Strong influencing, problem-solving, and negotiation skills
Professional demeanor / presence
High levels of competency and comfort with standard MS office tools (Powerpoint, Excel, MS Project) and standard CRM systems (ex: Freshdesk, Zendesk, Jira, Service Now).
Experience (Years and types):
5+ years of relevant experience
Education Levels/Credentials (Degree types and Emphasis):
Bachelor's degree in any subject
IOFM Certification preferred
PMP Certification preferred
Skills and Abilities and Other Characteristics:
A passionate commitment to client satisfaction
Excellent communication skills, both written and verbal, including ability to communicate effectively with both business and technical personnel, both inside the APEX organization and within client organizations, at both peer and senior levels.
Ability to quickly build rapport with team members and clients
Strong influencing and negotiation skills
Professional demeanor / presence
Physical Work Environment:
Work from our corporate headquarters in Greensboro, NC
10-20% travel to client sites, or additional as needed.