Associate Director of Admissions Communication at University of South Carolina in Columbia, South Carolina

Job Description:

Logo:

Posting Number:

STA00383PO24

Job Family:

Communications and Marketing

Job Function:

General Communications

USC Market Title:

Communications Coordinator

Link to USC Market Title:

https://uscjobs.sc.edu/titles/132409

Job Level:

P2 - Professional

Business Title (Internal Title):

Associate Director of Admissions Communication

Campus:

Columbia

Work County:

Richland

College/Division:

School of Law

Department:

LAW School

State Pay Band:

5

Approved Starting Salary:

$45,133

Advertised Salary Range:

$45,133 - $52,000 commensurate with experience

Part/Full Time:

Full Time

Hours per Week:

37.5

Work Schedule:

Monday through Friday 8:30am-5:00pm with an hour for lunch each day.


Must be willing to work a flexible schedule to meet the needs of the department.

Basis :

12 months

Job Search Category:

Communication Services

About University of South Carolina:

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement:

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Advertised Job Summary:

Under the general supervision of the Director of Admissions, the Associate Director of Admissions Communication manages communication, social media, and marketing initiatives for the admissions office at the School of Law.In collaboration with the School of Law admissions team, the Associate Director develops and implements strategic communication plans directed to prospective students, applicants, and admitted candidates to ensure accurate information is distributed at the appropriate time. The Associate Director has direct responsibility for prospect communication planning and implementation using a CRM.The Associate Director uses various methods and systems to interface effectively with diverse internal and external audiences and stakeholders in the exchange of information about the law school and its admission process.The Associate Director has primary responsibility for the fulfillment of inquiries for information or services (in person, by telephone, or electronic).The Associate Director manages the campus visitation program for prospects and guests, collaborating with the Student Services Coordinator to customize tours, meet with admissions staff, faculty, and student ambassadors, and confirm visit plans with each guest. The Associate Director also assists in planning and executing on-campus recruitment and yield events.

Minimum Qualifications:

Bachelor's degree and 2 years of professional experience related to program development in a higher education setting.

Preferred Qualifications:

Knowledge of Slate CRM and HTML. Knowledge of or exposure to campaign automation. Knowledge of or ability to customize personal and digital interfaces with prospects and applicants. Ability to leverage and repurpose creative messaging from other departments for admissions audiences. Master's degree preferred.

Knowledge/Skills/Abilities:

Knowledge of Adobe Creative Cloud (Adobe InDesign etc.), exposure to Customer Relationship Management software (Slate CRM preferred), database management systems, HTML, and Microsoft Office, especially Excel, required. Must be highly motivated with a desire to serve students and the public. Must possess the ability to design and implement digital marketing campaigns. Knowledge of and ability to use social media to advance a comprehensive marketing program required. Must possess the ability to implement recruitment activities driven by data analytics. Excellent oral/written communication, interpersonal, and organizational skills are required. Must possess the ability to work independently and exercise good judgment in answering questions and providing advice. Ability to manage and advance multiple projects simultaneously, create and follow timetables, and collaborate with team members as required.

Job Duty:

COMMUNICATION. Master email, texting, and other marketing capabilities within Slate CRM. Efficiently create email templates that fit within a marketing cascade and ensure that all email communications go out on time. Create communications for both prospects and admitted candidates. Develop comprehensive communications plans to disseminate information relating to application submission, admissions decisions, and relevant information for incoming students to assist in their transition to the Joseph F. Rice School of Law.

Essential Function:

Yes

Percentage of Time:

40

Job Duty:

RECRUITMENT/EVENTS. Assist in the recruitment of each incoming class through in person and virtual events to accomplish admissions enrollment goals. Collaborate with the admissions recruitment team to plan, promote, deliver, and evaluate on and off-campus recruitment event programs, and execute plans across multiple platforms. Promote events using appropriate methods including email and CRM (Slate). Manage the output of recruitment event - prospects - in the appropriate recruitment platform. Manage the process of inviting candidates to participate in recruitment programs through the LSAC Candidate Referral Services (CRS). Exhibit leadership in the refinement of a prospect plan that will include information flowing from Unite into CRM.

Essential Function:

Yes

Percentage of Time:

20

Job Duty:

RELATIONSHIP MANAGEMENT. Develop relationships with internal and external partners to facilitate communication among stakeholders, while managing communication messaging across platforms and ensuring complete and accurate information is conveyed to prospects, candidates, and other stakeholders. Counsel prospective students with in-depth inquiries. Communicate with hosts of both on and off-campus events to facilitate admissions team participation, registration, promotion, and other logistics.

Essential Function:

Yes

Percentage of Time:

15

Job Duty:

STRATEGIC ANALYSIS Track and evaluate communications that are sent to both admitted and prospective candidates. Effectively use data from email sends when developing new content.

Essential Function:

Yes

Percentage of Time:

10

Job Duty:

VISITS/TOURS. Advise and collaborate with Suite Coordinator on the visit and tour program to provide a customized experience for the visitor and the recruitment team. Ensure that in-person and virtual visits are scheduled appropriately and efficiently. Develop protocols to continually monitor the success of the program and implement changes as appropriate to ensure resources are efficiently utilized.

Essential Function:

Yes

Percentage of Time:

5

Job Duty:

COLLABORATION. Direct the development of communication plans in collaboration with internal and external partners to promote the law school's programs to prospective candidates. Through collaboration with academic partners, market dual degrees and other academic programs, providing consistency in messaging and marketing materials.

Essential Function:

Yes

Percentage of Time:

5

Job Duty:

Other duties as assigned.

Essential Function:

Yes

Percentage of Time:

5

Safety Sensitive or Security Sensitive:

No

Hazardous weather category:

Non-Essential

Number of Vacancies:

1

Desired Start Date:

06/01/2024

Job Open Date:

05/10/2024

Job Close Date:

06/27/2024

Open Until Filled:

No

Special Instructions to Applicant:

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by June 27, 2024. The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance


• Retirement Programs


• Paid Tuition


• Dependent Scholarships


• Annual Leave


• Sick Leave


• 13 Paid Holidays (including an extended December holiday)


• Paid Parental Leave


• Professional Development Opportunities

Click
here to learn more about why you should work at USC.
Quicklink for Posting:

https://uscjobs.sc.edu/postings/168354

EEO Statement:

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Apply Now