Technical Project Manager, SF Hybrid, 140-150k Base + Bonus and Equity
We're seeking a strategic and customer-focused individual to join our team in San Francisco as a Technical Account Manager. Are you passionate about revolutionizing the payments industry and driving exceptional customer experiences?
As the Technical Account Manager, you will:
? Be the primary advocate for our clients, ensuring their success and satisfaction with our payments solutions.
? Drive adoption and utilization of our platform by developing customized success plans and delivering ongoing support and guidance.
? Analyze customer usage data to identify trends and opportunities for optimization, ultimately driving higher customer retention and lifetime value.
? Collaborate closely with our product and engineering teams to translate customer feedback into actionable insights and product enhancements.
? Play a key role in shaping our customer success strategy as we continue to scale and grow in the Series B stage.
Requirements:
???? Proven experience in account management roles within the fintech or payments industry.
???? Deep understanding of payments technology and industry trends.
???? Strong analytical skills with the ability to interpret data and drive insights.
???? Excellent communication and relationship-building abilities.
???? Experience working in a fast-paced startup environment is a plus.
Join us and be part of a dynamic and innovative team that is reshaping the future of payments. This is a hybrid opportunity based in San Francisco, offering flexibility and the chance to make a real impact in a rapidly growing company.