Posted in Other 13 days ago.
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Under the direction of the Director of Employee Relations, this position serves as the primary point of contact for employee relations matters. Role is responsible for developing resolutions to employee relations issues by providing advice, research (including investigations) and guidance to management and employees, while ensuring compliance with policies, and applicable laws and regulations.
Responsibilities:
Manages employee grievance process, from initiation to closure, including communication, documentation, and tracking.
Manages employee relations projects or processes, as assigned.
Meets regularly with local HR team to advise of recent employee relations matters and review facility specific analytics. Recognizes patterns and anticipates employee-related issues; Develops, recommends, and initiates appropriate steps for resolution in accordance with policies and procedures.
Reviews and analyzes system-wide employee and operational statistics on HR compliance-related concerns, complaint investigations, grievances, external charges, compliance calls, turnover, and employee engagement to identify trends and areas of potential escalation, and recommends interventions, as appropriate.
Lead thorough and timely investigations in a manner that respects all concerned while balancing business needs. Documents and communicates recommendations and outcomes as appropriate.
Consult and provide advice, counsel and resolution to employees and managers on a broad range of employee relations matters, including policy interpretation and application, conflict resolution, performance management, progressive discipline, grievance, and termination processes and practices.
Competencies:
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HR LEGAL/REGULATORY ENVIRONMENT, RELATIONSHIP MANAGEMENT / HR, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Bachelors: Human Resources Management (Required)
Additional Job Information:
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to work in a stressful environment and take appropriate action when required. Work may be conducted at multiple location - must be able to travel locally, as required. Work may take place across various shifts, ability to work the occasional off-shift is required. Required Work Experience: 3 years experience in Human Resources including experience in conducting complex investigations, conflict resolution, employee relations, and general Human Resources management. Other Information: Requires demonstrated ability to build and maintain collaborative relationships across a variety of stakeholders. Demonstrated success in navigating complex organizations and managing competing priorities.Additional Education Info: or relevant field of study
Working Conditions and Physical Requirements:
CAI |
Memorial Healthcare System |
Memorial Healthcare System |
National Emergency Management and Response |
Compass Connections |
Compass Connections |