Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging
Your Role:
Benefits Specialist
Work Location: 100% in-office at 2820 W. Winton Avenue, Hayward, CA 94545 and covering multiple offices in the Bay Area.
Compensation: $23.00 to $25.00 per hour. The offered base compensation may vary depending on factors including location, local market data and your unique skills, and experience
As a Benefits Specialist with us, you'll partner with our Benefits team to assist with open enrollment, monitor the Benefits mailbox to help answer questions and concerns, help track employee related data in Excel and our HCM and assist with other benefit related tasks, as needed
The successful candidate has a customer service mindset and is comfortable working with internal and external stakeholders both online and in-person
What You'll Be Doing
Essential Functions
Helps employees understand benefits by answering questions
Following up with affected employees during leaves of absence
Handles administration of Worker's Compensation claims
Helps manage the Benefits inbox by responding to inquiries and answering questions
Sorting and organizing benefit documents
Helping with invoices
Interprets related policies and procedures
Ensures regulatory agency compliance
Creates communication materials including presentations and information packages
What We'd Like to See from You
Required Qualifications
1 year of experience in Human Resources
Customer service background
Ability to handle confidential employee information with discretion and good judgment
Knowledge of benefits, invoicing, and business administration
Proficiency with Microsoft Office Suite, especially Excel
Excellent verbal, oral, and written communication skills
Able to work quickly, accurately, and independently
Knowledge of commonly used concepts, practices, and procedures
Proven ability to independently manage multiple projects simultaneously
Strong analytical and project management skills
Ability to translate and analyze data into reports
Preferred Qualification
Bilingual English/Spanish
Interested but Concerned You're Not Qualified?
Don't meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings