Salary: $40,512 - $53,964Classification: Program CoordinatorReports to: Director of Workforce Grants
Responsible for coordinating the Worker Retraining (may include other Workforce programs as needed) office operations in support of the grant program lead staff. Exercise independent judgment in interpreting and applying rules, regulations, and eligibility criteria from the Workforce Development funding programs in order to triage and intake students. Independently advise students, staff, program participants and/or the public regarding program content, policies, guidelines, requirements, procedures, and activities. Participate in marketing of the programs and recruitment of students at outreach events and through various communication channels. Manage students workers assigned to the office.
Essential Functions
Determine initial program eligibility and triage students toward appropriate funding source(s).
Provide information and advice to students, staff, and/or the public regarding program content, policies, and activities; recommend alternative courses of action if not eligible.
Confer regularly with representatives of off-campus organizations and agencies regarding the interpretation and implementation of program and institutional policies
Effectively communicate in writing and orally to students and internal partners program eligibility information, program guidelines, and institutional policies.
Create and maintain electronic student files and obtain all required documentation required by grant guidelines to establish eligibility.
Create and maintain electronic student files within SharePoint or other online database(s)
Communicate to students required documentation needed to complete file per grant guidelines
Electronically save all student/program related documentation within appropriate files10 on SharePoint or other online database(s)
Track student file progress in SharePoint spreadsheet to ensure accurate and complete student files.
Maintain Canvas platform including program information, student enrollment, and quarterly student check-in.
Use Canvas to disseminate program requirements and information to active participants of the funding program.
Create and maintain program orientation platform and documents within Canvas.
Enroll active participants in the program's Canvas shell.
Ensure every participant participates and attends the program orientation.
Communicate to student and transition coordinator(s) and/or director(s) orally and in writing of program non-compliance.
Initiate quarterly program check-in survey.
Respond to student inquiries regarding program including Start Next Quarter and New Student survey(s).
Professionally respond to all program inquiries received through email, phone, or in person, from students and partners.
Provide additional resources/referrals to other programs as needed.
Record incoming survey information and student support action taken in SharePoint spreadsheet.
Maintain eligibility within ctcLink
Assist Transition Coordinator(s) with updating and maintaining correct program/plan stack
Assist Transition Coordinator(s) with adding and removing program eligibility coding
May pull program related reporting from ctcLink as requested by Transition Coordinator(s)and Director for program/grant requirements
May complete assigned reports for program monitoring
Manage all office operations for the Workforce and Economic Development funding office which may include hiring and scheduling of student workers
Use word processing, statistical, spreadsheet and/or data base software
Perform complex scheduling including prioritizing needs of program clients
Manage students workers assigned to the office
Schedule appointments for Transition Coordinators to meet with current and prospective students
Ability to interpret multiple staff calendars availability
Utilize MS Office Suite products for scheduling
Communicate with students and staff of upcoming appointments and schedule changes
Qualifications
Minimum Qualification
High school graduation or equivalent
Two years (FTE) of administrative, technical, and professional experience with workforce development, social services, or a closely related field.
Intermediate computer proficiency including social media platforms, word processing, spreadsheets and databases, MS Office preferred.
Current Drivers License
Preferred Qualification
ctcLink experience
Additional Information
Terms of Employment
This is a full-time classified position scheduled to work 40 hours a week, with a salary range of $40,512 - $53,964 All classified positions will start their salary at Step A, when you have completed six months of probation, you will receive a 5 percent pay increase. A collective bargaining agreement exists, and this position is covered by the Washington Public Employees Associate (WPEA) Union. Classified positions qualify for the following benefits: Medical/vision, dental, long-term disability, life insurance, and accidental dismemberment, Flexible Spending Arrangement, Dependent Care Assistance Program, Wellness Programs, Department of Retirement Systems Plan 2 or Plan 3, Deferred Compensation Program (DRS) retirement savings plan; TIAA supplemental retirement savings plan, Aflac, 11 paid holidays, leave - vacation/sick/personal holiday/personal leave, auto/home insurance, space available tuition waiver, Employee Assistance Program (EAP), fitness center, reduced rate and priority consideration on-site child care on a space available. For more information regarding benefits, please visit our website here.
Conditions of Employment Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WB HB 2327. Olympic College seeks candidates for employment who share our commitment to fostering an equitable and inclusive learning environment (read our Equity Statement). All applicants are required to submit a statement of 500 words or less, describing the value of diversity, equity, and inclusion in the higher education environment and their prior, current, and/or potential contribution(s) to fostering diversity, equity, and inclusion as an employee. How To Apply To be considered for this position a candidate must apply online through the Olympic College website and submit the following required materials: Olympic College Online Application Resume Cover Letter - in your cover letter describe how your experience sets you apart for this position. Unofficial college transcripts. Official transcripts and copies of mandated certifications will be required of the successful candidate. EEO Statement Olympic College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Olympic College provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following people have been designated to handle inquiries regarding non-discrimination and accommodation policies: HRticket@olympic.edu. This recruitment announcement does not reflect the entire job description and can be changed or modified without notice.