Credit Specialist at Ingram Micro Inc in Scottsdale, Arizona

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

We have the ability to hire this role in Scottsdale - AZ or Austin - TX.

The Credit Specialist reports to the Sr Credit Manager and focuses on building relationships with internal and external stakeholders. This person role will collaborate with sales and customers on dispute resolution and timely receipt of payment.

Your Role Includes:

• Reviewing and releasing customer orders, ensure timely payments within AR portfolio while meeting company DSO metrics.


• Make recommendations regarding bad debt or write-offs while building and maintaining strong partnerships.


• Collection of past-due accounts.


• Deduction management and collection of deductions.


• Account dispute resolution, this will require extensive communication with sales and external customers.


• Providing back-up when necessary to peer teams. Ensuring procedures and internal controls are followed in compliance with Sarbanes-Oxley initiatives.


• Maintain spreadsheets and perform any additional duties as assigned by the Credit Manager.


• Assist with Credit Hold releases


• Manage multiple email inboxes which includes our e-remittance program


• Generate statements and reports

What you bring to the role:

• 1 year of experience in customer service, credit, finance or experience with tasks including reconciliation.


• Excellent communication and partnering skills.


• Experience in Microsoft Office Tools.


• Excellent organizational and decision-making skills.


• Ability to prioritize in a fast-paced environment.

#LI-AH1

#LI-Hybrid

The typical base pay range for this role across the U.S. is USD $45,000.00 - $72,000.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not - and will not - tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.