Advanced Knowledge on Firewall platforms (Palo Alto, Email security- any one or two are preferred) running routing protocols and next gen features sure as IPS and Application detection rules.
Firewall deployment/configuration experience and troubleshooting application connectivity.
Strong understanding of general networking and design (Firewalls, Routing, Load Balancing, OSI Model, TCP/IP, Packet trace and analysis)
Understanding of SMTP (RFC 821/5321), TLS, DNS and related standards
Intermediate Linux Sysadmin experience.
Must have strong customer handling experience.
Must have strong experience in handling the escalations.
Experience in managing a CASB solution (MCAS or equivalent).
Thorough understanding about Spam, Phishing and DLP concepts.
Hands on experience on Email Security solutions (O365 Security or equivalent).
Relevant certifications from leading security vendors.
Major Duties and Responsibilities
Experience on ClearPass deployment and Solution Designing.
ClearPass Policy Manager and ClearPass Live Monitoring Posture policies, OnGuard, AD integration, Enforcement Policies Guest and BYOD solution TACACS migration System level configuration (like Clustering, licensing, device insight, certificate management, upgrade, downgrade, Reporting etc) Basic Switching & Routing knowledge
Global standards, policies, and procedures relating to ClearPass Liaise with hardware vendors and business partners where required to resolve more challenging issues.
The L3 team to submit the RCA for any major issues within its SLA.
Routine and specialized tasks to report on the health of the network infrastructure as & when required.
Able to handle Incidents, troubleshoot and resolve issues related to Aruba Clear Pass Policy Manager Independently Identifying, analyzing, and resolving technical issues related to Aruba Clear Pass Handling the Clear Pass OnGuard agent issues.