The Senior Operations Manager is responsible for daily operations and enforces standards of Safety, Food Safety, Quality, and Productivity of the Chicago-31st Street Factory. The Senior Operations Manager ensures compliance with Ferrara quality and food safety policies, procedures, and applicable standards while overseeing day-to-day production and people management
Ways you will make a difference
Oversee day-to-day production activities of finished goods to ensure smooth and efficient plant operation
Monitor safety, quality, and sanitation standards to ensure compliance with company standards
Ensure compliance of plant Quality Control programs to meet all Food Safety/Quality objectives in process reliability, product quality, product standards, specifications, and consumer complaint reductions. Monitor operations, evaluate operation efficiencies, and correct errors in a timely manner
Emphasize Continuous Improvement processes in all aspects of plant operation. Analyzes and recommends improvements and modifications to improve overall plant operation efficiencies, quality, costs, safety, and sanitation
Develop and maintain key results and performance standards; conducts performance evaluations
Provide guidance, support, and coaching assistance as appropriate to maximize plant effectiveness and maximize operational effectiveness by regular communication with all support functions
Participate in long-term strategic planning, identifying and defining issues affecting performance and making corrective action plans as well as forecasting expenditures and meeting budgetary requirements
Adept at building relationships and maintaining a culture of growth, progress, and collaboration
Operating knowledge of manufacturing equipment
Leadership skills with ability to motivate and strengthen team and maintain standards of quality
Agile thinker
LEAN/Six Sigma experience a plus
Experiences that will support your success
Bachelor's degree in Industrial, Chemical, Mechanical, or Electrical Engineering or related field
Minimum 5 years experience in operations management
Experience leading and developing a team of both hourly and salaried employees in a manufacturing environment (experience working with non-union employees a plus)
Experience in a work environment with extended work schedules and specific time constraints; flexibility with 24-hour responsibility of plant operations