Title: Enterprise Program Manager (Customer Data Platform)
Location: Houston, TX
Duration: Direct Hire
Work Requirements: US Citizen, Green Card Holder, or Authorized to Work in the US
Seeking an experienced Enterprise Program Manager to oversee the implementation of Treasure Data CDP, establish a robust loyalty program, and drive customer insights and analytics initiatives. Responsibilities include leading cross-functional teams, managing project timelines and budgets, ensuring seamless integration of Treasure Data CDP, designing and implementing loyalty program frameworks, and leveraging data analytics to derive actionable insights for business growth. The ideal candidate will possess strong project management skills, expertise in CDP implementation, a proven track record in loyalty program management, and a deep understanding of customer analytics.
Education:
Bachelor's degree in Information Systems, Business Administration or relevant field of study or equivalent years of related work experience required.
Master's degree in Business Administration preferred.
Program Management experience across multiple business functions
10+ years of Project Management and/or applicable leadership experience within a business function, i.e. IT, Supply Chain, Store Operations, Real Estate, HR, Merchandising, etc.
Demonstrated experience and success applying program and project management principles, techniques, and processes.
Demonstrated experience in the formulation of long range strategic plans, provides input into project budget preparation, and business case development with defined measures of success.
Responsible for providing input to team member evaluations.
Demonstrated experience and success leading large, high-impact, cross-functional program or projects.
Demonstrated experience managing agreements and staffing with external service providers.
Demonstrated experiencing working with people on all levels of the organization including, C-Level executives, directors, leaders, and team members to communicate the strategy, monitor and communicate progress on tactical issues, and work closely with Business Leaders to resolve/improve day-to-day processes and program delivery execution.
International and/or global work experience a plus
Skills:
Program Management, Project Management, Portfolio Management, Resource Management, Delivery Excellence, Risk Management, Stakeholder Management, Budgeting, etc.
Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external.