Manager, Project Management at iTrade in Charlotte, North Carolina

Job Description:

Manager, Project Management

Job Summary: 
At iTradeNetwork, we function as a team to feed the world! iTradeNetwork was founded in 1990, and is the leading global provider of end-to-end supply chain management, data, and intelligence solutions for the foodservice industry. We are looking for an experienced Manager, Project Management to lead our project management and onboarding teams. As the Manager, Project Management, you will be responsible for overseeing all aspects of the project management and onboarding teams. The ideal candidate will have a proven track record in building and managing an excellent, high-performing project management team, and must have strong leadership skills.

Responsibilities:

• Lead, manage, and develop a high-performing team of professionals, providing guidance, mentorship, and fostering a collaborative and customer-focused culture.


• Drive innovation and continuous improvement initiatives within the team. 


• Ensure the successful delivery of high-quality services to customers, meeting their needs, deadlines, and budget requirements.


• Build and maintain strong relationships with key customers, serving as a trusted advisor and providing strategic insights and solutions.


• Partner closely with sales to forecast resource needs based on sales pipeline. 


• Collaborate with internal stakeholders, such as sales, marketing, customer success, product management and product development, to align strategies, leverage resources, and drive overall business success.


• Stay up-to-date with industry trends, emerging technologies, and best practices, and lead efforts to continually enhance and innovate our service offerings.


• Develop and monitor key performance metrics, such as project profitability, customer satisfaction, and employee utilization, taking necessary actions to meet and exceed targets.


• Manage and optimize resource allocation, ensuring the appropriate staffing levels and skill sets to meet customer demands and project requirements.


• Represent the company at industry events, conferences, and networking opportunities, and actively contribute to thought leadership initiatives.

Qualifications:

• Bachelor's degree in a relevant field


• 8+years of experience in the project management or consultant role.


• At least 5+ years of people management experience, managing teams of 10 or more people.


• Strong business acumen, strategic thinking skills, and the ability to drive business growth and profitability


• Excellent leadership and team management abilities, with a focus on developing and motivating high-performing teams


• Exceptional communication, negotiation, and interpersonal skills, with an ability to build and maintain strong customer  relationships, including executive-level communication and presentation skills


• Proven experience in business development, customer relationship management, and achieving revenue targets


• Strong project management skills, with the ability to oversee multiple projects and teams simultaneously.


• Proficiency in relevant software and tools to manage project delivery and performance metrics.


• Outstanding change management, customer service, sales support, people, and project management skills.


• Excellent organizational, planning, presentation, and communication skills. The ability to work effectively with all levels of the organization, and the ability to meet deadlines.

 

Additional Requirements:
Must have unrestricted ability to work in the United States. Must have the ability to travel as required around the USA and Canada. 

 

iTradeNetwork, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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