Coordinator - Workforce Opportunities and Outcomes at Pima Community College in Tucson, Arizona

Job Description:

Pima Community College



Pima Community College Named Top University/College Employer in Arizona



Position Title: Coordinator - Program Administration, Workforce Opportunities and Outcomes



Department: Business Development - District Office



Starting Rate: Band 5 - $52,500 - $59,700



Closed Date: May 29, 2024, 5:00 PM Arizona Time



Position Summary:



The Coordinator - Workforce Opportunities and Outcomes provides advanced database monitoring, maintenance, and reporting support to the Workforce division. Key responsibilities revolve around organizing, accessing, and compiling data related to Workforce division performance indicators and Workforce division client and partner information requests. Position also prepares reports and correspondence. Position requires excellent collaboration skills in a matrix organization.



The work schedule for this position is flexible and may include working evenings and weekends and local travel.




Duties and Responsibilities:

• Centralizes and organizes data requests and data storage across the Workforce division Compiles data across the Workforce division


• Runs and interprets internal reports using internal applications (ex. Pima Reports, WEBI, Banner queries); navigates internal data collection and reporting systems


• Provides technical assistance and support on internal reporting systems across the Workforce division


• Monitors measurement of key performance indicators (KPIs) for Workforce division; monitors, maintains, and assists with the design of KPI metric tracking dashboards Assists with support, management, and updating of customer relationship management (CRM) application (ex. Salesforce)


• Centralizes, organizes, and maintains library of qualitative and quantitative data and resources


• Collaborates and coordinates with internal partners including but not limited to deans, department heads, faculty, and Sponsored Programs staff


• Reviews, researches, prepares, and presents reports, correspondence, and briefs Creates slide decks for presentations


• Assists with events and event planning


• Performs other duties of a similar nature as assigned

• Bachelor's degree in a related field and
  


• At least one year of related experience

• An equivalent combination of certification, education, and experience sufficient to successfully perform the essential duties of the job as listed above

• One to three years of database management experience


• One to three years of project and/or grant coordination experience


• Master's degree in closely related field of study

• Knowledge of data collection and data reporting best practices


• Understanding of database design


• Excellent organizational and attention to detail skills Excellent database management skills


• Excellent computer applications skills; advanced user of office productivity software especially spreadsheets (ex. Excel, Google Sheets)


• Excellent verbal and presentation skills


• Excellent written communication skills; concise and clear


• Excellent customer service skills


• Able to identify, evaluate, and analyze problems


• Able to set goals and objectives in problem solving and project management Able to follow-through and complete goals and objectives


• Collaborative; team player


• Able to develop and maintain positive interpersonal relationships Able to take directive in a matrix organization


• Able to build professional partnerships with colleagues