Deal Desk Specialist at Tricentis Americas, Inc. in Atlanta, Georgia

Job Description:

The Deal Desk Specialist is responsible for data validations, enablement, and opportunity booking in Tricentis’ quote to close process. This person will own reviewing Salesforce and CPQ data against customer documentation & maintaining customer data in Salesforce. This role collaborates closely with the WW Sales organization, Renewals team, Legal, Finance, and system operations. 

Responsibilities: 

·       Act as a Subject Matter Expert for quoting, pricing, deal flow and order processing for the sales organization and provide guidance on business requirements

·       Support the Global Deal Desk leadership to deliver consistent and exceptional support to our sales organization

·       Provide guidance to sales organization on complex deal structures

·       Enforce and manage approvals for non-standard deals and effectively collaborate across Sales, Finance and Legal

·       Manage data hygiene in Salesforce to correct and organize misaligned data 

·       Ensure compliance with customer contracts tied to key business and legal policies

·       Identify gaps in current Deal Desk processes (both operational and systematic) and create improvements and efficiencies

·       Strong presence and communication with the Field.

·       Work closely with all functional areas to process opportunities efficiently and accurately

Qualifications: 

·       4+ years of Deal Desk, Contracts, Sales or Sales Operations experience

·       A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles

·       Strong time management, organizational, critical thinking and problem-solving skills

·       Strong attention to detail while multitasking

·       Highly organized with strong attention to detail

·       Ability to work independently and collaboratively in a fast-paced environment

·       Familiarity with accounting and software revenue recognition principles

·      Experience with Salesforce Zuora or CPQ

Tricentis Core Values: 

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life. 

• Demonstrate Self-Awareness: Own your strengths and limitations. 




• Finish What We Start: Do what we say we are going to do. 




• Move Fast: Create momentum and efficiency. 




• Run Towards Change: Challenge the status quo. 




• Serve Our Customers & Communities: Create a positive experience with each interaction. 




• Solve Problems Together: We win or lose as one team. 




• Think Big & Believe: Set extraordinary goals and believe you can achieve them. 

Why You’ll Love Working at Tricentis: 

• Market conform salary + success-oriented bonus. 




• Supportive and engaged leadership team. 




• Career path and professional and personal development. 




• 401(k) plan, full benefits package available. 




• Company paid Disability and Life Insurance. 




• Hybrid work environment. 




• Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice. 




• We’re a global company!

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.