Showroom Representative at CustomInk Stores LLC in Rockville, Maryland

Job Description:

What we’re looking for: ​

• Demonstrated proficiency in sales roles and achieving targets.




• Excellent communication skills for inclusive customer engagement and satisfaction.




• Resilient and adaptable, capable of navigating challenges and sustaining performance.




• Experience with cross-team collaboration and proficient in time/task management.




• Familiarity with tools like Google Suite, video chat software, and point-of-sale systems.




• Plus: Experience with Google Suite, Salesforce or CRM platforms.

​In addition, you must share our company values—practicing the Golden Rule, taking Ownership, and driving and embracing Innovation.

The perks!

• Flexible time off 15 paid days off in your first year.




• Bumps up to 25 in your second! Plus major holidays.




• Adjustments for specific state employment laws.




• Accessible health insurance options with wellness incentives and no deductible.




• Complimentary vision insurance.




• 401(k) match, comprehensive life insurance, and company-sponsored Short and Long Term Disability coverage.




• Continuous learning and professional development opportunities.




• Exclusive employee discounts, Company and Team Swag Perks at Work Program: Access discounts on a wide range of products and services at no additional cost. Inclusive dress code policy; express your authentic self​​!

​

The hourly rate for this position is $22.56 plus a team bonus based on showroom performance. You are eligible for overtime pay in accordance with applicable state and federal law.

What you’ll do:

• Achieve sales objectives, maintain optimal order values and manage leads effectively.




• Engage in proactive customer outreach and follow-ups.




• Uphold exceptional service standards and cultivate lasting customer relationships.




• Amplify sales year-over-year by fostering strong customer connections.




• Participate in community outreach and brand initiatives, leveraging tools for customer interaction.




• Collaborate across departments to enhance store performance and align with our mission.

How you’ll be measured:

• Conversion rates and recurring order achievements.




• Attainment of sales targets, focusing on order value and sales plans.




• Customer satisfaction feedback and repeat sales growth.




• Achieving and maintaining a high level of accuracy in all customer transactions.




• Efficiency in customer documentation and product knowledge.




• Interdepartmental collaboration effectiveness and store performance optimization.

How you’ll make a difference:

As a Showroom Representative, you're central to our brand identity, building connections and uplifting the Custom brand ethos. Embrace the role of a sales consultant, community advocate, and educator. Your commitment to inclusivity and satisfaction shapes our growth and brand perception. By upholding excellence, you not only nurture our brand but also propel our enduring success. This position presents a unique platform to champion positive change, influencing our clientele and shaping the company's forward momentum​.

For additional details about our Showroom team, including the interview process, pay structure, mission, and values, you can read more and hear directly from them in our video!

Cover letters are preferred (not required), Custom Ink values individuality, so use your judgment and write to us in your own voice.

CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.

Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.

Custom Ink will only consider applicants who reside in states where it is registered to do business as an employer. We are currently not registered in the following states: AK, AR, CT, HI, ID, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, ND, NH, NM, OK, RI, SD, UT, VT, WV, WY.