Here, we believe the foundation of home technology has been broken for far too long. After years of slowly waving laptops around in hopes of a better signal, we couldn't wait any longer. So in 2014, we assembled a team of the brightest engineers and designers with a singular goal: to build WIFI the way it should be. And that's what we've done. Our system is easy to set up, blankets your home with wifi, and intelligently adapts to your home and devices for max performance. But it does not stop there. Imagine if everything from home automation to health monitoring could tap into the connectivity, context, and intelligence provided by our system. Not everything has to be smart, as long as its connected to something that is.
The Marketing team is looking for a customer-obsessed Content Program Manager with a strong track record for delivering results and proven project management experience. In this role you will collaboratively guide the development of our content strategy and establish our content standards. To be successful in the role you need to be committed to helping our teams develop content for a variety of internal and external audiences. You will be asked to develop, execute, and deliver on detailed plans, drive multiple projects simultaneously, communicate status, risks, and process changes, and maintain the database. You will need to thrive and deliver results in an ambiguous, fast-paced, dynamic business environment, operating in all levels of the organization.
What You'll Do:
- Organize and maintain the B2B Marketing intake process gathering briefs from requestors and assigning out tasks across the team.
- Be the point for communication scheduling project kickoffs and facilitating meetings, preparing internal and external agendas, meeting notes, and status reports for stakeholders
- Manage all resources (internal and external) on given projects and interface with internal and agency stakeholders on a regular basis
- Plan with the Head of B2B Content to ensure projects are prioritized and resourced properly to meet delivery dates
- Coordinate with designers, copywriters, developers, product leads, proofreaders, legal representatives, leadership teams, marketing managers, and analysts to ensure deliverables are understood and milestones are met with consistency and accuracy
- Manage schedule, communications, risk, and planning for multiple content development programs of varying levels of complexity
- Facilitate agreement, fact-based, data-driven decision-making between teams, functions, divisions, and partners
- Steer program and delivery execution by providing oversight, recording decisions, escalating impediments, mitigating risks, and managing issues to resolution
- Monitor and report on overall program status ensuring visibility to our team and partners
- Organize and contribute to the content development and documentation of team decisions, outcomes, and strategic plans, providing easily accessible information
- Manage team member communications by serving as the primary contact on program and initiatives within our team and across the Sales and Marketing organization
- Identify, propose, and implement opportunities for continuous improvement to our operational efficiency