Our client, a luxury fashion brand, is hiring Customer Advisors to join the team at their Montecito location. Candidates must have open availability to work a full-time retail schedule including weekends and holidays as needed.
Job Duties Include:
Provide memorable customer service experience
Network to attract new customers and develop a customer database
Consult with customers to identify their needs
Promote additional services where appropriate to meet the customer needs
Utilize technology to offer a complete and integrated luxury experience
Collect accurate customer data and information in accordance with procedures and guidelines
Perform after-sales activities to develop customer connections
Resolve customer issues or complaints as needed while adhering to relevant customer service policies
Perform audits of store physical inventories
Develop and maintain brand knowledge to better assist customers
Assist with orientation of new staff through coaching as assigned
Measure performance using customer service and sales KPIs
Job Qualifications Include:
Passionate and open-minded
Must have retail experience with a luxury or premium brand
Made to measure experience is a nice to have
Ability to self-learn and self-develop
Strong customer service skills
Proficient with digital technology
Familiar with Apple products is a plus
Excellent written and verbal communication skills
Ability to stand for extended periods of time and lift up to 50lbs.
Salary: $25/hr plus commission
*While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify Participation Posters.