Posted in General Business 18 days ago.
Type: Full-Time
Division or Field Office:
Customer Service Division
Department of Position: FNOL Contact Center Ops Dept
Work from:
Corporate Office in Erie, PA Salary Range:
$25,868.00-$41,322.00*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Position Summary
The ERIE Apprentice works under close supervision and is a temporary Employee responsible for learning and developing practical job skills through supervised training and participation in classes and other development activities. The purpose of this role is to the gain skills, knowledge, and experience necessary for positions at ERIE.
Position Details
Duties and Responsibilities
As a First Notice of Loss Representative ERIE Apprentice, you will...
Duties and Responsibilities (cont'd if applicable)
Participates in training activities that are required by the business to gain an understanding of the assigned business area and the skills necessary to perform the assigned work.
Follows workplace practices and procedures established by the business area related to tasks, assignments, or when performing job duties of an assigned role.
Business areas or roles assigned may rotate or change throughout the apprenticeship.
The first two duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Customer Focus
Nimble Learning
Values Diversity
Collaborates
Cultivates Innovation
Decision Quality
Ensures Accountability
Instills Trust
Optimizes Work Processes
Self-Development
Qualifications
The minimum education and experience requirements are as follows:
High School diploma, or equivalent
Must be 18 years of age or older
Participation in the ERIE Apprentice Program does not guarantee permanent placement. Based on demonstrated ability, Apprentices will progress through the program at different paces.
Physical Requirements
Climbing/accessing heights; Rarely
Driving; Rarely
Lifting/Moving 0-20 lbs; Occasional (
Lifting/Moving 20-50 lbs; Occasional (
Ability to move over 50 lbs using lifting aide equipment; Occasional (
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Pushing/Pulling/moving objects, equipment with wheels; Occasional (
Nearest Major Market: Erie
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