Job Description:
Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.
Nordson Industrial Coating Systems (ICS) designs equipment our global customers rely on for the precise application and curing of liquid paint, powder finishes, container barrier coatings and ambient temperature adhesives and sealants. Production lines work smarter with custom engineered robotic solutions from Nordson Industrial Coating Systems.
Essential Job Duties:
- Customer Support
- Bench repairs
- Calibrations
- Some travel may be required (Less than 5%, mainly local)
- Phone support
- ERP data entry
Skills and Abilities
• Excellent customer service skills
• Ability to work as part of a team
• Excellent communication skills both written and oral with the ability to communicate to the customer, employee, manager, and upper management levels
• Strong analytical and critical thinking skills
• Ability to prioritize and organize at a high rate of multi-tasking and work under tight deadlines
• Organized, self-motivated, and able to work independently
• Proficient in the use of test equipment
Education and Experience Requirements
Minimum Associates degree in electrical or electronics field
Minimum 2 years' experience with troubleshooting electrical / electronic equipment
Travel
- Some travel may be required (Less than 5%, - mainly local)
Working Conditions
.• Lab/ Manufacturing Environment
• Provide applications support helping customers apply our equipment to their process and use our equipment to assist customers in improving their process.
• Provides technical support direct to customers to include but not limited to, telephone support, spare part requirements, functional testing, and preparation assistance with repairs, etc
• Able to lift 50lbs
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Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.
